Dermatology Service Representative

2 days ago


Kuwait City, Al Asimah Al Tayer Group Full time

At Al Tayer Group, we are seeking a skilled Dermatology Service Representative to join our team. This role is ideal for individuals with experience in retail sales or customer service within the beauty industry.

About the Role

The successful candidate will be responsible for delivering exceptional customer service by identifying customer needs and providing personalized advice on suitable products. Building strong relationships with key customers and maintaining store standards will be essential to achieving sales targets and cultivating loyalty.

Key Responsibilities
  • Welcome customers into the store and identify their needs through effective questioning.
  • Recommend and demonstrate appropriate products, as well as suggest complementary items.
  • Provide professional till point service and follow up with regular customers to ensure satisfaction.
  • Maintain personal grooming standards and handle customer complaints in a professional manner.
  • Advise customers about promotions in-store and offer facial massage services to select customers by prior appointment.
  • Ensure product and hygiene guidelines are followed, merchandise products according to brand guidelines, and maintain housekeeping standards.
  • Rotate stocks to ensure existing stock is displayed prominently, check stock levels daily, and recommend orders to the Department Manager/Department Supervisor.
  • Complete administrative tasks accurately and on time, including customer database updates.
Requirements
  • Training in Cosmetology, Beauty Therapy & Cosmetology.
  • 1-2 years of experience in retail sales or customer service within the beauty industry.


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