Resort Liaison Officer

1 day ago


Kuwait City, Al Asimah Four Seasons Hotels Ltd Full time

Four Seasons Hotels Ltd is seeking a skilled Concierge Agent to join our team. In this critical role, you will be responsible for delivering exceptional guest experiences, responding to their needs, and ensuring their stay is nothing short of remarkable. If you possess excellent communication skills, a passion for delivering outstanding service, and a flair for creativity, we invite you to apply.

Responsibilities:
  1. Collaborate with bell staff to provide seamless guest interactions.
  2. Anticipate and address guest needs, going above and beyond to exceed their expectations.
  3. Provide accurate information and expert advice on hotel services and local attractions.
  4. Develop and implement strategies to enhance the overall guest experience.
Requirements:
  • Fluent English and Arabic language skills.
  • Two+ years' experience in a luxury hospitality setting.
  • Exceptional interpersonal and problem-solving skills.
  • Ability to think creatively and develop innovative solutions.


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