Digital Transformation Specialist for Drive-Thru Business Expansion

1 week ago


Kuwait City, Al Asimah Alshaya Full time

As a leader in retail operations, M. H. Alshaya is committed to delivering exceptional customer experiences across its 2,400 stores in 19 markets.

We are seeking a dynamic Operations Services Manager to drive the development and expansion of our Starbucks Drive Thru business.

This is an exceptional opportunity to leverage your experience and skills to achieve success in a fast-paced environment backed by a global power brand.

The ideal candidate will have proven drive-thru experience and a strong understanding of operational excellence.

About the role:

  • Drive the development and expansion of the Starbucks Drive Thru business
  • Collaborate with cross-functional teams to deliver the annual operating plan
  • Maintain high standards of customer service and quality

Salary: $60,000 - $80,000 per year (depending on location and experience)

About M. H. Alshaya:

M. H. Alshaya is a leading international franchise operator with over 70 of the world's most recognized retail brands.

We operate more than 2,400 stores across 7 divisions and employ over 32,000 people from over 110 nationalities.

Our commitment to customer service and operational excellence has established us as the industry leader across our territories.



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