
Call Center Agent Lead
21 hours ago
The Call Center Agent Lead position at HealthCare Dynamics Gen. Trading Company W.L.L. offers a unique opportunity to lead a team of customer service representatives and contribute to ensuring smooth order processing and dispatch operations.
Key Responsibilities:- Lead a team of customer service representatives, guiding them in responding to customer inquiries and resolving issues in a timely manner.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Maintain accurate records of customer interactions, including orders received through digital platforms.
- Collaborate with drivers for efficient order dispatch and delivery, ensuring seamless communication with customers regarding order status updates.
- Evaluate and escalate any issues related to order fulfillment when necessary, while providing exceptional customer service.
- Prior experience in leadership or supervisory roles is required.
- Outstanding communication and organizational skills, enabling effective multitasking under pressure.
- Basic computer proficiency to manage orders through the company's dashboard.
- A strong leader with a positive attitude, capable of fostering a collaborative work environment.
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Call center
1 week ago
Kuwait City, Al Asimah United Beverage Company K.S.C.C Full timeResponsible for serving United Beverage Company's customers by answering incoming calls to answer inquiries and questions, and direct complaints to the concerned departments to ensure high customer satisfaction. Answer all inbound calls from customers, drivers, and other external/internal parties within United Beverage Company in an efficient and...
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Call Center Expert
6 days ago
Kuwait City, Al Asimah Zain Full timeZain Kuwait is actively recruiting for a Contact Center Agent to join our dynamic team. As a key member, you will play a vital role in delivering exceptional customer experiences.Key ResponsibilitiesManage a high volume of inbound calls, responding to customer inquiries in a timely and professional manner.Analyze and resolve customer concerns, demonstrating...
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Call Center Professional
5 days ago
Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full timeJob OverviewWe are seeking a highly skilled Call Center Professional to join our team at AL AHLI BANK OF KUWAIT. As a Call Center Professional, you will be responsible for delivering exceptional customer service by addressing inquiries and resolving issues related to banking services.Key ResponsibilitiesInbound Calls: Handle inbound calls promptly and...
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Kuwait City, Al Asimah Client of Michael Page Full timeAbout UsWe are a leading provider of medical services, and we are seeking a highly experienced Call Center Performance Optimization Specialist to join our team. As a key member of our organization, you will be responsible for maintaining accurate records of customer interactions and providing regular reports on team performance, customer satisfaction, and...
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Senior Healthcare Call Center Director
5 days ago
Kuwait City, Al Asimah Client of Michael Page Full timeJob SummaryWe are seeking a highly experienced and skilled Senior Healthcare Call Center Director to lead our medical service operations team. The successful candidate will be responsible for managing and developing a team of customer service representatives, establishing clear goals and KPIs, conducting regular training sessions, and ensuring timely and...
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Inbound Call Specialist
5 days ago
Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full timeJob SummaryWe are seeking a highly skilled Inbound Call Specialist to join our team at AL AHLI BANK OF KUWAIT. As an Inbound Call Specialist, you will be responsible for delivering exceptional customer service by addressing inquiries and resolving issues related to banking services.Key ResponsibilitiesInbound Calls: Handle inbound calls promptly and...
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Call Center Manager Job Opportunity
20 hours ago
Kuwait City, Al Asimah Client of Alert HR Solutions Full timeThe Client of Alert HR Solutions offers a comprehensive compensation package that includes a tax-free salary, permanent employment for 2-3 years, 30 days of annual paid leave, and annual study leave based on your position. Our client covers healthcare insurance or treatment and provides a medical malpractice insurance, along with other benefits as per...
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Customer Experience Management Lead
5 days ago
Kuwait City, Al Asimah Client of Michael Page Full timeJob DescriptionWe are seeking a highly experienced Customer Experience Management Lead to join our team. As a key member of our organization, you will be responsible for developing and implementing customer service protocols that comply with medical industry regulations and best practices.The ideal candidate will have a strong background in call center...
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Fitness center lead/crossfit
2 weeks ago
Kuwait City, Al Asimah Vectrus Full timeThis position will be physically located in Kuwait in support of LOGCAP. Under supervision of the MWR Supervisor, Fitness Center Lead provides customer service/public relations in a fitness-type facility. Position requires extensive interaction with a large customer base with the ability to handle customer issues. Maintains accurate event/facility attendance...
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Center operations specialist
2 weeks ago
Kuwait City, Al Asimah United Service Organization Full timeIf you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work...
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Retail Operations Manager
4 days ago
Kuwait City, Al Asimah Shaheen Center Full timeAbout the Role:We are seeking an experienced Retail Operations Manager to join our team at Shaheen Center. As a key member of our management team, you will be responsible for driving sales performance and delivering exceptional customer experiences across all our stores.Key Responsibilities:Develop and implement strategies to maximize sales and...
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Zain Kuwait Ambassador
6 days ago
Kuwait City, Al Asimah Zain Full timeZain Kuwait invites applications from highly motivated Contact Center Agents to join our growing team. We are committed to delivering exceptional customer experiences and seek individuals who share this vision.Key Job ResponsibilitiesManage a high volume of incoming calls, responding promptly and professionally to customer inquiries.Analyze customer concerns...
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Medical Service Operations Manager
5 days ago
Kuwait City, Al Asimah Client of Michael Page Full timeAbout the RoleWe are looking for a motivated and experienced Medical Service Operations Manager to join our team. As a key member of our organization, you will be responsible for overseeing the scheduling, staffing, and day-to-day management of our call center's operations to ensure optimal performance.The ideal candidate will have a strong background in...
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Center operations specialist
1 week ago
Kuwait City, Al Asimah USO Full timeWhy join our team With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members...
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Supervisor - Contact Center
20 hours ago
Kuwait City, Al Asimah Client of Alert HR Solutions Full timeThis opportunity offers a chance to work with the Client of Alert HR Solutions, providing a comprehensive compensation package that includes a tax-free salary, permanent employment for 2-3 years, 30 days of annual paid leave, and annual study leave based on your position. Our client covers healthcare insurance or treatment and provides a medical malpractice...
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Community Activity Center Clerk
2 weeks ago
Kuwait City, Al Asimah Amentum Full timeAmentum is seeking a Community Activity Center Clerk for a position performing ISS (Installation Support Services) functions at Ali Al Salem base in Kuwait. The Community Activity Center Clerk will be responsible for supporting the implementation and maintenance of integrated recreation services at three locations, counters, and bar. The Community Activity...
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Customer Service Team Lead
20 hours ago
Kuwait City, Al Asimah Client of Alert HR Solutions Full timeYour salary is a tax-free, all-inclusive remuneration package. You will have a direct and permanent employment with our client for either 2 or 3 years. They offer 30 days of annual paid leave and annual study leave depending on your position. Your salary can be increased by their commission scheme if applicable. They cover healthcare insurance or treatment...
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Front Office Agent
2 weeks ago
Kuwait City, Al Asimah Aquatots swim schools Full timeFront Desk Position Objective: Work with General Manager, Office Manager, and Front Desk Staff on Aqua-Tots Swim School daily operations thereby ensuring company core values, customer satisfaction, and revenue increase.Responsibilities:Greet customers when they come into the facilityCommunicate effectively with potential and existing customersBuild...
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Sales Performance Leader
4 days ago
Kuwait City, Al Asimah Shaheen Center Full timeJob Summary:The Sales Performance Leader role is a critical position within our organization. We are looking for an experienced professional who can drive sales growth, improve customer satisfaction, and lead a high-performing team.Main Responsibilities:Develop and execute sales strategies to achieve business objectives.Monitor and analyze sales data to...
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Alumni and Career Placement Center Manager
6 days ago
Kuwait City, Al Asimah Australian University Full timeJob DescriptionWe are seeking a highly skilled and experienced professional to join our team as the Alumni and Career Placement Center Manager. This is an exciting opportunity for a motivated individual to play a key role in shaping the future of our alumni and career services.About the Role:Develop and implement effective strategies to enhance the quality...