Zain Kuwait Ambassador

2 days ago


Kuwait City, Al Asimah Zain Full time

Zain Kuwait invites applications from highly motivated Contact Center Agents to join our growing team. We are committed to delivering exceptional customer experiences and seek individuals who share this vision.

Key Job Responsibilities
  • Manage a high volume of incoming calls, responding promptly and professionally to customer inquiries.
  • Analyze customer concerns and develop tailored solutions, applying critical thinking skills.
  • Deliver accurate and detailed product and service information to customers, showcasing your knowledge and expertise.
  • Build strong relationships with customers, identifying opportunities to promote Zain's products and services.
  • Collaborate with internal teams to resolve complex service equipment issues, ensuring efficient resolution.
  • Meet and exceed performance metrics, upholding our commitment to excellence.


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