Call Center Expert

2 days ago


Kuwait City, Al Asimah Zain Full time

Zain Kuwait is actively recruiting for a Contact Center Agent to join our dynamic team. As a key member, you will play a vital role in delivering exceptional customer experiences.

Key Responsibilities
  • Manage a high volume of inbound calls, responding to customer inquiries in a timely and professional manner.
  • Analyze and resolve customer concerns, demonstrating empathy and problem-solving skills.
  • Deliver accurate and detailed product and service information to customers, showcasing your expertise.
  • Foster strong relationships with customers, identifying opportunities to promote Zain's products and services.
  • Collaborate with internal teams to resolve complex service equipment issues, ensuring seamless resolution for our customers.
  • Meet and exceed performance metrics, upholding our commitment to excellence.

  • Call center

    6 days ago


    Kuwait City, Al Asimah United Beverage Company K.S.C.C Full time

    Responsible for serving United Beverage Company's customers by answering incoming calls to answer inquiries and questions, and direct complaints to the concerned departments to ensure high customer satisfaction. Answer all inbound calls from customers, drivers, and other external/internal parties within United Beverage Company in an efficient and...


  • Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full time

    Job OverviewWe are seeking a highly skilled Call Center Professional to join our team at AL AHLI BANK OF KUWAIT. As a Call Center Professional, you will be responsible for delivering exceptional customer service by addressing inquiries and resolving issues related to banking services.Key ResponsibilitiesInbound Calls: Handle inbound calls promptly and...


  • Kuwait City, Al Asimah Client of Michael Page Full time

    About UsWe are a leading provider of medical services, and we are seeking a highly experienced Call Center Performance Optimization Specialist to join our team. As a key member of our organization, you will be responsible for maintaining accurate records of customer interactions and providing regular reports on team performance, customer satisfaction, and...


  • Kuwait City, Al Asimah Client of Michael Page Full time

    Job SummaryWe are seeking a highly experienced and skilled Senior Healthcare Call Center Director to lead our medical service operations team. The successful candidate will be responsible for managing and developing a team of customer service representatives, establishing clear goals and KPIs, conducting regular training sessions, and ensuring timely and...


  • Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full time

    Job SummaryWe are seeking a highly skilled Inbound Call Specialist to join our team at AL AHLI BANK OF KUWAIT. As an Inbound Call Specialist, you will be responsible for delivering exceptional customer service by addressing inquiries and resolving issues related to banking services.Key ResponsibilitiesInbound Calls: Handle inbound calls promptly and...


  • Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full time

    About the RoleThe Banking Services Expert will be responsible for delivering exceptional customer service by addressing inquiries and resolving issues related to banking services.Key ResponsibilitiesInbound Calls: Handle inbound calls promptly and professionally, addressing customer inquiries and providing information on banking services.Service Excellence:...


  • Kuwait City, Al Asimah Vectrus Full time

    Overview Working across the globe, V2 X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9 B company and 16,000 people work alongside our clients,...


  • Kuwait City, Al Asimah United Service Organization Full time

    If you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work...

  • Clinical Expert

    2 days ago


    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Key ResponsibilitiesThe Clinical Expert will be responsible for delivering sales performance and brand KPIs in order to meet or exceed objectives. This will involve creating pre-call plans using SMART objectives and executing post-call evaluations to continuously improve sales performance.The successful candidate will have a strong understanding of the...


  • Kuwait City, Al Asimah USO Full time

    Why join our team With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members...


  • Kuwait City, Al Asimah Client of Michael Page Full time

    About the RoleWe are looking for a motivated and experienced Medical Service Operations Manager to join our team. As a key member of our organization, you will be responsible for overseeing the scheduling, staffing, and day-to-day management of our call center's operations to ensure optimal performance.The ideal candidate will have a strong background in...


  • Kuwait City, Al Asimah V2X Inc Full time

    OverviewWorking across the globe, V2 X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9 B company and 16,000 people work alongside our clients,...


  • Kuwait City, Al Asimah United Beverage Company K.S.C.C Full time

    Job Description: As a Customer Service Representative at United Beverage Company K.S.C.C, you will play a crucial role in ensuring high customer satisfaction by providing exceptional service to our customers through incoming calls. Your primary responsibility will be to answer inquiries, resolve complaints efficiently, and maintain accurate customer...


  • Kuwait City, Al Asimah Schneider Electric Full time

    At Schneider Electric, we are seeking a highly skilled Automation and Control Systems Expert to join our team. The successful candidate will be responsible for providing technical leadership and expertise in automation and control systems.The Automation and Control Systems Expert will be responsible for designing solutions for complex upgrades, leading...


  • Kuwait City, Al Asimah Vectrus Full time

    Overview Working across the globe, V2 X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9 B company and 16,000 people work alongside our clients,...


  • Kuwait City, Al Asimah Client of Michael Page Full time

    Job DescriptionWe are seeking a highly experienced Customer Experience Management Lead to join our team. As a key member of our organization, you will be responsible for developing and implementing customer service protocols that comply with medical industry regulations and best practices.The ideal candidate will have a strong background in call center...

  • Voip engineer

    7 days ago


    Kuwait City, Al Asimah V2X Inc Full time

    Overview Working across the globe, V2 X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9 B company and 16,000 people work alongside our clients,...

  • Product Ambassador

    2 days ago


    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job DescriptionThe Product Ambassador will play a critical role in promoting AbbVie's products and services to healthcare providers in the Kuwait market. The successful candidate will have a strong understanding of customer needs and expectations, as well as territory market landscapes and competitor dynamics. They will also have excellent communication and...


  • Kuwait City, Al Asimah Vectrus, Inc Full time

    Key ResponsibilitiesDesign and implement voice routing communications in medium to large infrastructureProvide technical expertise in call and video routing, optimization, call and video flow technology, customer service, and QoS as referenced to DoD practicesManage and maintain Tier 1 Cisco Call ManagersCollaborate with NOC sections to ensure VoIP traffic...


  • Kuwait City, Al Asimah Vectrus, Inc Full time

    Job DescriptionAs a VoIP/Video Engineer, you will be responsible for designing and implementing voice routing communications in medium to large infrastructure. This requires technical expertise in call and video routing, optimization, call and video flow technology, customer service, and QoS as referenced to DoD practices.You will work under intense pressure...