Customer Relationship Telesales Officer

12 hours ago


Kuwait City, Al Asimah Al Mulla Group Full time
About the Position:

We are seeking a talented Customer Relationship Telesales Officer to join our team at Al Mulla Group. As a key member of our sales team, you will be responsible for building and maintaining strong customer relationships through effective tele-sales strategies.

Your primary role will involve contacting customers over the telephone, both existing and new, to lead generation for the sale of multi-brand products and communicate promotional offers of OAS. You will also be required to track customer contact lists and explain the benefits of OAS products, solutions & services.

As a Customer Relationship Telesales Officer, you will work closely with cross-functional teams to understand customer needs and provide analytical support. You will present findings and insights clearly to stakeholders to drive strategic decisions.

Key Responsibilities:

  • Contact customers over the telephone, both existing and new.
  • Lead generation for the sale of multi-brand products and communicate promotional offers of OAS.
  • Track customer contact lists and explain the benefits of OAS products, solutions & services.
  • Present findings and insights clearly to stakeholders to drive strategic decisions.

Requirements:

  • Bachelor's degree in Business Administration, Arts, Marketing, or any equivalent qualification.
  • 3-4 years of experience in Tele-sales / Telemarketing with a cross-product portfolio.
  • Excellent command of verbal & written English and Arabic languages.
  • Proficiency in Microsoft Office (Word, PowerPoint, and Excel) and email communication.


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