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Customer Relationship Telesales Officer
12 hours ago
We are seeking a talented Customer Relationship Telesales Officer to join our team at Al Mulla Group. As a key member of our sales team, you will be responsible for building and maintaining strong customer relationships through effective tele-sales strategies.
Your primary role will involve contacting customers over the telephone, both existing and new, to lead generation for the sale of multi-brand products and communicate promotional offers of OAS. You will also be required to track customer contact lists and explain the benefits of OAS products, solutions & services.
As a Customer Relationship Telesales Officer, you will work closely with cross-functional teams to understand customer needs and provide analytical support. You will present findings and insights clearly to stakeholders to drive strategic decisions.
Key Responsibilities:
- Contact customers over the telephone, both existing and new.
- Lead generation for the sale of multi-brand products and communicate promotional offers of OAS.
- Track customer contact lists and explain the benefits of OAS products, solutions & services.
- Present findings and insights clearly to stakeholders to drive strategic decisions.
Requirements:
- Bachelor's degree in Business Administration, Arts, Marketing, or any equivalent qualification.
- 3-4 years of experience in Tele-sales / Telemarketing with a cross-product portfolio.
- Excellent command of verbal & written English and Arabic languages.
- Proficiency in Microsoft Office (Word, PowerPoint, and Excel) and email communication.
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