Sales Relationship Professional

12 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Overview:

We are seeking a skilled Sales Relationship Consultant to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. As a key member of our sales department, you will play a vital role in developing new prospects and nurturing existing customer relationships to drive sales growth.

Responsibilities:
  1. Sales Performance: Deliver on sales objectives by building strong relationships with customers, understanding their needs, and providing exceptional customer service.
  2. Relationship Management: Foster long-term relationships with customers by meeting and exceeding their expectations, responding promptly to their inquiries, and resolving any issues that may arise.
  3. Product Awareness: Ensure customers are informed about all products and services available, highlighting the benefits and features of each.
  4. Issue Resolution: Address customer complaints in a professional and empathetic manner, involving other team members when necessary.
  5. Cross-Selling: Identify opportunities to sell additional products or services to customers, increasing average transaction value and driving revenue growth.
  6. Pricing and Documentation: Accurately calculate costs, fees, and financing options for customers, ensuring transparent and fair pricing practices.
  7. Order-to-Delivery Process: Follow established procedures to ensure seamless order fulfillment, timely delivery, and high levels of customer satisfaction.
Requirements:
  1. Educational Background: Bachelor's Degree or Diploma from a recognized institution.
  2. Work Experience: 2-4 years of experience in sales or a related customer-facing role, with a proven track record of success.
  3. Languages: Fluent in both English and Arabic.
  4. Skills: Excellent communication, problem-solving, and interpersonal skills, with the ability to work effectively in a team environment.
  5. Personal Qualities: Customer-focused, results-driven, and highly motivated individual who thrives in a fast-paced sales environment.


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