Help Desk Technical Tier I Support
6 days ago
Job Overview
Job Title: Help Desk Technical Tier I Support
Location: Camp Arijfan, Kuwait
Job Responsibilities:
- Field trouble calls via the phone and computer trouble ticketing system.
- Perform laptop imaging.
- Conduct basic IP troubleshooting.
- Build user accounts on the domain.
- Add and remove computers from a Microsoft domain environment.
- Assign user accounts to appropriate groups and permissions.
- Build exchange mailboxes.
- Troubleshoot user email issues.
- Troubleshoot printers and map shared printers.
- Document trouble calls and computer/network actions for reporting purposes.
- Travel CONUS/OCONUS to support missions up to 10%.
Minimum Qualifications:
- Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable).
- Due to the nature of the work and contract requirements, US Citizenship is required.
- A minimum of seven (7) years of experience with IT systems.
- Minimum of four (4) years in IT customer support and two (2) years experience in a military environment.
- Must have the following required certifications: Network+ and Security+CE.
Education:
- Associates degree in Networking, OR eleven (11) years of recent specialized experience.
Trace Systems: Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
#J-18808-Ljbffr-
Help Desk Technical Tier I Support
2 weeks ago
Kuwait City, Al Asimah Trace Systems Inc Full timeOverview:Job Title: Help Desk Technical Tier I SupportLocation: Camp Arijfan, KuwaitJob Responsibilities:The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network.Field trouble calls via the phone and computer trouble ticketing system.Perform...
-
Tier I Support Technician
6 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob RequirementsWe are seeking a Tier I Support Technician to join our team at HealthCare Dynamics Gen. Trading Company W.L.L.The ideal candidate will have a strong background in IT and excellent communication skills to provide top-notch support to our customers.Key Responsibilities:Provide technical support via phone, email, and in-person to...
-
Help Desk Team Lead
7 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout the RoleWe are seeking a highly motivated Help Desk Team Lead to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for managing the Help Desk team and ensuring that all customer inquiries and requests are handled promptly and professionally.About UsHealthCare Dynamics Gen. Trading Company...
-
IT Help Desk Expert
5 days ago
Kuwait City, Al Asimah THE BRIDGE CO. Full timeThe role of Network Support Engineer at THE BRIDGE CO. involves providing technical assistance to users experiencing issues with computer systems, software, and hardware.We are seeking a skilled and customer-oriented individual with experience in administering a help desk to join our team.You will respond to IT support tickets, calls, and emails promptly and...
-
Help Desk Support Specialist Lead
5 days ago
Kuwait City, Al Asimah V2X Inc Full timeAs a Systems Support Specialist Lead at V2X Inc, you will be responsible for overseeing the Automation Support Department (ASD) and ensuring that all personnel have the necessary technical expertise to resolve complex issues.Key ResponsibilitiesProvides and ensures quality Help Desk support to users with various technology-related issues.Serves as a...
-
Help Desk Specialist
5 days ago
Kuwait City, Al Asimah Zain Full timeJob Summary:Zain Kuwait seeks a Help Desk Specialist to provide top-notch customer support and resolve technical issues efficiently. This role requires excellent communication and problem-solving skills, as well as a strong ability to work under pressure.Your Key Responsibilities:Answering and resolving customer inquiries via phone.Identifying and...
-
Help Desk Associate
6 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob DescriptionWe are seeking a Help Desk Associate to join our team at HealthCare Dynamics Gen. Trading Company W.L.L.The successful candidate will be responsible for providing technical support and assistance to our customers via phone and email.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely and efficient...
-
Technical Help Desk Professional
2 days ago
Kuwait City, Al Asimah THE BRIDGE CO. Full timeWe are looking for an experienced IT Technical Support professional to join our team at The Bridge Co.. As the first point of contact for all users, you will provide problem resolution and support, diagnose and troubleshoot hardware, software, network, and system issues, and assist users with software installations, upgrades, and system updates.Key...
-
Help Desk Operations Supervisor
4 days ago
Kuwait City, Al Asimah Vectrus, Inc Full timeAbout the RoleVectrus, Inc is seeking a highly skilled Service Desk Lead to join our team. The successful candidate will be responsible for leading a team of Service Desk Seniors and Technicians, providing technical support and customer service to clients.The ideal candidate will have a strong background in customer service, technical support, and...
-
Technical Support Specialist Lead
2 days ago
Kuwait City, Al Asimah V2X, Inc. Full timeJob DescriptionThe Systems Support Specialist Lead will oversee and support personnel of the Automation Support Department (ASD), consisting of Site Technicians, Help Desk, ADPE and small appliance repair personnel.ResponsibilitiesProvides quality Help Desk support to users with non-secure internet protocol routing network (NIPRNET or NIPR), SIPRNET,...
-
Technical Support Professional
4 days ago
Kuwait City, Al Asimah Nasco General Trading & Cont Full timeNasco General Trading & Cont seeks a highly skilled IT Coordinator to join their team.The ideal candidate will have a Bachelor's degree in computer science, IT or related field and experience in network management and help desk support.Job DescriptionDevelop and implement IT protocols for departmental use.Assist in the selection of suitable IT...
-
Technical Systems Support Manager
3 days ago
Kuwait City, Al Asimah V2X Inc Full timeJob DescriptionThis position plays a critical role in the success of our organization, serving as a leader and technical expert within the Automation Support Department (ASD).The ideal candidate will have a deep understanding of information systems products/services, enabling them to provide guidance on technical software, hardware, and network problem...
-
IT Technical Support
3 weeks ago
Kuwait City, Al Asimah THE BRIDGE CO. Full timeWe are seeking a skilled and customer-oriented IT Technical Support to provide expert assistance for inquiries and issues related to computer systems, software, and hardware. The ideal candidate will possess strong problem-solving abilities, excellent communication skills, and the capacity to perform effectively under pressure in a dynamic, fast-paced...
-
Technical Support Specialist
5 days ago
Kuwait City, Al Asimah THE BRIDGE CO. Full timeAt THE BRIDGE CO., we are seeking a highly skilled and customer-oriented Technical Support Specialist to join our team. As an IT Help Desk Expert, you will be responsible for providing expert assistance to users with inquiries and issues related to computer systems, software, and hardware.The ideal candidate will possess strong problem-solving abilities,...
-
IT Network Support Engineer
4 days ago
Kuwait City, Al Asimah AVASO Technology Solutions Full timeJob Opportunity: IT Support Engineer at AVASO TechnologyAbout Us: AVASO Technology is a global leader in providing cutting-edge IT solutions and services, specializing in top-tier support and managed services. We are committed to delivering reliable and efficient IT services to our clients worldwide.Job Description:This freelance position involves working...
-
Network Support Engineer
5 days ago
Kuwait City, Al Asimah THE BRIDGE CO. Full timeAs a Technical Support Specialist at THE BRIDGE CO., you will play a key role in providing technical assistance to users experiencing issues with computer systems, software, and hardware.We are seeking a skilled and customer-oriented individual with experience in administering a help desk to join our team.You will respond to IT support tickets, calls, and...
-
Lead IT Support Specialist
5 days ago
Kuwait City, Al Asimah Vectrus Full timeAt Vectrus, we are seeking an experienced Sr. Network Engineer to lead our Automation Support Department (ASD). The ideal candidate will oversee and support personnel of the ASD, consisting of Site Technicians, Help Desk, ADPE, and small appliance repair personnel.Responsibilities:Provide quality help desk support to users with NIPRNET, SIPRNET, stand-alone...
-
Service Desk Administrator
1 week ago
Kuwait City, Al Asimah Akima Full timeFive Rivers Services is looking for a Service Desk Administrator to work at Camp Arifjan, KW. To join our team of outstanding professionals, apply todayOur Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk...
-
Remote Technical Support Technician
4 days ago
Kuwait City, Al Asimah AVASO Technology Solutions Full timeDesktop Support Specialist Position at AVASO Technology SolutionsAbout Our Company: AVASO Technology Solutions is a pioneering force in the IT industry, offering comprehensive support and managed services to clients worldwide.Job Description:This freelance role involves working independently, receiving task assignments from our Help Desk Team via email or...
-
Information Technology Support Specialist
2 weeks ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob Opportunity: IT Support Engineer at AVASO TechnologyLocation: Kuwait City, KuwaitEmployment Type: Freelance, Part time- OnsiteCompany Overview:AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our...