
Help Desk Specialist
1 day ago
Job Summary:
Zain Kuwait seeks a Help Desk Specialist to provide top-notch customer support and resolve technical issues efficiently. This role requires excellent communication and problem-solving skills, as well as a strong ability to work under pressure.
Your Key Responsibilities:
- Answering and resolving customer inquiries via phone.
- Identifying and troubleshooting technical issues.
- Collaborating with internal teams to resolve complex problems.
- Providing product and service information to customers.
- Ensuring seamless customer experiences.
Requirements:
- High School Diploma or equivalent required.
- 0-3 years experience in a related field.
- Excellent communication and problem-solving skills.
- Strong analytical skills.
- Proficiency in MS Office.
- Bilingualism preferred.
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