Strategic Digital Operations Lead

18 hours ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Job Description:

The role of Strategic Digital Operations Lead is crucial in leading a team of developers for the operations and support of existing digital initiatives (website, mobile app) and future digital initiatives (in-store kiosk marketplace etc.).

As the primary responsibility, this individual will perform continuous assessment on the systems and improvise to address the gaps where applicable. They will introduce and maintain operational processes to address business pain points, ensuring that applications are secure throughout and ongoing issues are addressed.

This role will be based in Kuwait, managing the local team & development partners. The ideal candidate should have experience in leading commerce development projects with a good understanding of retail business frameworks, technical architecture, deployment of commerce software, and integration of the online store to any other systems.

**Key Responsibilities**:
• Work in partnership with the business unit as a member of the management team to fully understand key business drivers, processes, and needs of current challenges as well as future strategic initiatives and objectives.
• Setup and follow the process for operational support to Business and Customers.
• Strategize the operational tools and systems required to be in place for better control and monitoring of systems.
• Collaborate with IT and the business, utilizing business intelligence and analysis to integrate technology differentiators into the business and Program planning cycle.
• Collaborate with Infra, Security team for identifying operational improvements and execute the improvements.
• Set up practices for security assessments with Security team and address the gaps.
• Provide integrated IT support to the business unit senior management team.
• Fully participate in wider business projects with an IT focus.
• Review, define, and challenge existing IT policies and practices with appropriate IT specialists and seek to continuously improve the services provided to the business.
• Active participation & knowledge contribution in Solution designs of every individual feature to better shape the design for scalability.
• Source, negotiate & manage 3rd Party suppliers & partners and forge partnerships with them for new technologies from a long-term perspective.
• Lead aspects of applications selection and implementation from IT perspective.
• Evaluating and introducing new technologies.
• Continuous improvement of systems reliability and performance.
• Involvement in the development activities when necessary.

Requirements:

The ideal candidate should possess a bachelor's degree in engineering/science/IT coupled with solid technology background in web/software development. A minimum of 8 years of experience in Retail/E-commerce industry is required, along with a minimum of 5 years of experience in leading the team(s) to drive and deliver the projects. Experience in leading development teams to deliver multiple projects in parallel is essential. Additionally, the candidate should have strong experience in one of the frontend frameworks like Angular, React, or Next JS. Working experience in implementation and architecture preparation of Microservices is also necessary. A good understanding of retail business framework, technical architecture, deployment of commerce software, and integration of the online store to third-party systems is essential. Strong solution architecting skills with a minimum of 5 years of experience, including application architecture, object and data modeling, database design, etc. are required. The candidate should have grown in the technical career path with hands-on experience in web development, coding, and solution design. Knowledge of Agile Software development methodology is also necessary. Excellent knowledge of Cloud administration (AWS or GCP or Azure), database administration, Social Media integration, SEO, SEM, Google Analytics, and strong business analysis and modeling techniques are required. Strong leadership qualities, clear & concise communication competency, consistency of thought process, adaptable, versatile, and ability to work at all levels are also necessary.

  • Digital Marketing Strategist for Top Kuwait Brand

    7 days ago

    Kuwait City, Al Asimah Digital Future Middle East Full time

    Job OverviewWe are seeking a highly experienced Digital Marketing Strategist to join our team at Digital Future Middle East. As a contractor, you will work closely with our senior leadership to define marketing objectives and develop comprehensive digital marketing campaigns that drive growth while ensuring alignment with business objectives.About the...

  • Strategic Sales Lead

    3 days ago

    Kuwait City, Al Asimah Ooredoo Full time

    Ooredoo Kuwait is a leading telecommunications company that's shaping the future of digital connectivity. As a Sales Manager - Large Accounts, you'll play a vital role in driving business growth and expansion through strategic sales initiatives.We're looking for someone who's strategic, innovative, and results-driven, with a passion for sales and a keen...

  • Digital Marketing Strategist for Kuwait-Based Multinational Brand

    4 days ago

    Kuwait City, Al Asimah Digital Future Middle East Full time

    Company OverviewDigital Future Middle East is a dynamic organization that partners with leading brands to secure high-profile talent for fixed-term assignments. We are currently seeking a seasoned digital marketing professional for a 12-month contractor position with a renowned corporate brand.Job DescriptionAs a Digital Marketing Strategist, you will play a...

  • Digital Transformation Lead

    3 days ago

    Kuwait City, Al Asimah Alghanim Industries Full time

    Job Title: ManagerWe are seeking a skilled and experienced professional to oversee the daily activities of our organization in Kuwait.Company OverviewAlghanim Industries is a leading business entity that seeks talented individuals to drive digital initiatives and ensure seamless operations across hardware, software, and network components.Key...

  • High-Profile Digital Marketing Strategist for Kuwait-Based Corporate Brand

    3 days ago

    Kuwait City, Al Asimah Digital Future Middle East Full time

    Company Overview">Digital Future Middle East partners with renowned brands to secure top talent for fixed-term assignments. Our focus is on confidentiality, ensuring that your profile remains undisclosed until we've consulted with you first.We prioritize transparency, furnishing you with details about the hiring company and project before sharing your CV....

  • E-commerce and Digital Marketing Lead

    3 days ago

    Kuwait City, Al Asimah Alasfour DCHR Full time

    About the Role:We are seeking a seasoned E-commerce and Digital Marketing Lead to drive our e-commerce and digital marketing efforts at Alasfour DCHR.The ideal candidate will have a strong background in e-commerce management, digital marketing, and SEO optimization. They will be responsible for developing and executing successful e-commerce strategies,...

  • Digital Sales Development Lead

    7 hours ago

    Kuwait City, Al Asimah Souq Full time

    Digital Sales Development LeadThis pivotal role requires a seasoned professional to lead digital sales efforts for Souq.com's e-commerce division. As Digital Sales Development Lead, your responsibilities will include developing and executing sales strategies, building relationships with key stakeholders, and driving business...

  • Digital Transformation Expert

    3 days ago

    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About Us:At HealthCare Dynamics Gen. Trading Company W.L.L., we believe in empowering every person and organization to achieve more through innovation, collaboration, and inclusion. Our team of experts is dedicated to delivering cutting-edge solutions that transform businesses and improve lives.Job Overview:We are seeking an experienced Solution Area...

  • Digital Transformation Leader

    2 days ago

    Kuwait City, Al Asimah Alghanim Industries Full time

    Job OverviewThe role of Digital Transformation Leader is a strategic position within Alghanim Industries, responsible for spearheading the digital transformation of retail operations. This leader will drive innovation and modernization efforts, focusing on enhancing customer experiences, improving operational efficiency, and driving business growth through...

  • Strategic Operations Coordinator

    3 days ago

    Kuwait City, Al Asimah Alghanim Industries Full time

    Job Title: ManagerAlghanim Industries is seeking a highly motivated individual to lead strategic operations and drive business growth.Job DescriptionCoordinate with cross-functional teams to align on delivery deadlines and achieve project objectives.Key Responsibilities:Implement corporate IT strategies and provide training to end-users.Oversee the operation...

  • Operational Lead

    3 days ago

    Kuwait City, Al Asimah ConFlip Full time

    At ConFlip, we are seeking an experienced Operational Lead to drive our team's performance in Kuwait. The successful candidate will oversee daily operations, set and achieve goals, develop strategic plans, and provide guidance.About the RoleThe ideal candidate will have a strong understanding of business processes and be able to motivate a team to meet tight...

  • Digital Marketing Strategist

    3 days ago

    Kuwait City, Al Asimah 51Talk Headquarters Full time

    About 51 Talk51 Talk is a leading online English education platform committed to delivering high-quality language learning experiences to students worldwide. We leverage technology and innovation to provide personalized and effective education solutions.Job OverviewWe are seeking a results-driven Digital Marketing Manager to join our team in Kuwait City. The...

  • Strategic Financial Operations Leader

    1 day ago

    Kuwait City, Al Asimah Al Mulla Group Full time

    Job OverviewAt Al Mulla Group, we seek a visionary Finance Manager to lead our financial operations. As a key member of our team, you will play a pivotal role in shaping the company's financial trajectory.About the RoleWe are looking for a highly skilled and experienced Finance Manager to oversee the development of comprehensive financial forecasts, budgets,...

  • Digital Operations Executive

    2 days ago

    Kuwait City, Al Asimah New Alharis Trad, Cont. & Services WLL Full time

    The role of the Digital Operations Executive at New Alharis Trad, Cont. & Services WLL involves overseeing and optimizing online operations to deliver a seamless customer experience. This position requires a strong leader with extensive experience in managing online services, preferably in Fmcg or food delivery applications.Key Responsibilities:Managing...

  • Chief Digital E-Commerce Operations Manager

    2 days ago

    Kuwait City, Al Asimah Ali Bin Ali Full time

    About Ali Bin AliWe are a leading retail and distribution company in the Middle East, seeking an experienced Chief Digital E-Commerce Operations Manager to drive our online sales and performance.

  • Operations Analyst for Strategic Business Growth

    3 days ago

    Kuwait City, Al Asimah Bulandshahr Portal Full time

    Strategic Operations RoleAbout Us:Bulandshahr Portal strives to deliver unparalleled services that cater to diverse client requirements. Our expert team provides tailored solutions that drive business growth and success.Job Summary:As an Assistant Vice President, you will lead strategic operations and complex problem-solving initiatives, fostering a culture...

  • Senior Operations Director for Strategic Growth

    7 hours ago

    Kuwait City, Al Asimah Al Ameeri Group Holding Full time

    Job DescriptionAl Ameeri Group Holding seeks a visionary Division Operations Manager to oversee daily operations, implement efficiency strategies, and lead a team to achieve divisional goals. This full-time on-site role is based in Kuwait City.Key Responsibilities:Oversee daily operations within the divisionImplement strategic plans to improve efficiency and...

  • Digital Construction Lead

    3 days ago

    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job OverviewWe are seeking an experienced BIM Manager to join our team and contribute to the success of our projects. As a key member of our digital construction department, you will be responsible for developing and implementing BIM strategies, leading cross-functional teams, and ensuring seamless collaboration among stakeholders.The successful candidate...

  • Multifunctional Device Specialist

    2 days ago

    Kuwait City, Al Asimah Kuwait Digital Technologies Co. Full time

    Job Summary: We are seeking a skilled Multifunctional Device Specialist to join our team at Kuwait Digital Technologies Co. As a key member of our maintenance crew, you will be responsible for providing routine service and maintenance to copiers, scanners, printers, and multi-functional devices.Key Responsibilities:Perform daily checks on equipment to ensure...

  • Digital Marketing Manager

    3 days ago

    Kuwait City, Al Asimah Alshaya Full time

    Alshaya, a leading international retail franchisee, is driving growth with a large customer base. To achieve this, a team of skilled digital specialists is required. The primary goal is to integrate brand offers and customer incentives into a loyalty scheme, promoting sales and retention.Key Responsibilities Include:Developing and executing digital marketing...