Key Retail Leadership Position

2 days ago


Kuwait City, Al Asimah Brunello Cucinelli Full time

At Brunello Cucinelli, we seek a Department Manager to spearhead business operations and lead our retail team. This pivotal role involves overseeing customer relationships, guiding sales targets, and supporting event management initiatives.

Customer Relationship Management

As a key ambassador of our brand philosophy, the successful candidate will develop strong relationships with customers through active presence on the shop floor, delivering exceptional service that aligns with our corporate image and CRM guidelines.

Furthermore, they will ensure that the selling ceremony is in line with company standards, providing a memorable experience for our discerning clientele.

Sales Target Achievement

The Department Manager will play a crucial role in driving sales operations to achieve assigned targets while maintaining high standards of customer service.

By doing so, they will contribute significantly to the overall success of our retail strategy.

Event Management

The ideal candidate will support store management and HQ in organizing events and trunk shows to attract new customers and enhance loyalty.

They will also provide valuable insights and ideas for CRM actions to foster customer engagement and drive business growth.

Visual Merchandising

It is essential that the successful candidate ensures compliance with visual merchandising guidelines to maintain high store standards.

Product Knowledge

To excel in this role, the Department Manager must stay updated on products and new collections, training and updating the team on product details and brand style.

Team Leadership

Leading by example, they will inspire and motivate the team, conducting regular feedback sessions and coaching to ensure team development and continuous improvement.

Additionally, they will promote collaboration and respect among team members through effective communication and meetings.

This role requires a minimum of 3 years of experience in luxury retail, with proven management experience.

A strong business acumen and solid understanding of market trends and customer behaviors are also essential.

Demonstrated ability in people management and development, along with proficiency in English, are mandatory requirements.

Fluency in a second language is a plus.



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