Lead Retail Operations Manager for Kuwait
18 hours ago
About Royal Avenue Investments:
">At Royal Avenue Investments, we are committed to delivering exceptional customer experiences through our toy stores across Kuwait. As a leading retail company, we seek an experienced Retail Country Manager to lead our operations and drive growth in this key market.
Job Summary:
">We are seeking a highly skilled and motivated Retail Country Manager to oversee the overall performance of our toy stores in Kuwait. The successful candidate will have extensive experience in managing multi-location retail operations, a proven track record of driving sales growth, and excellent leadership skills.
Main Responsibilities:
">- ">
- Lead a team of store managers and staff across multiple locations, fostering a positive, engaging, and high-performance culture.">
- Develop and execute strategies to drive growth in sales, foot traffic, and customer loyalty, ensuring each store meets and exceeds its financial targets.">
- Oversee daily operations to ensure high levels of customer satisfaction, efficient processes, and product availability.">
- Collaborate with marketing and merchandising teams to launch in-store promotions, events, and seasonal campaigns tailored to the local market.">
- Monitor key performance indicators (KPIs) such as sales, profit margins, inventory levels, and customer feedback to assess and drive performance improvements.">
- Conduct regular store visits to provide coaching, guidance, and support to store managers and staff.">
- Ensure adherence to safety standards, brand guidelines, and operational procedures to deliver an excellent shopping experience.">
- Work closely with supply chain and logistics teams to ensure timely deliveries and stock management.">
- Analyze market trends, customer preferences, and competitor activity to identify new opportunities for growth and innovation.">
Requirements:
">- ">
- Bachelor's degree in Business Administration, Retail Management, or a related field (MBA is a plus).">
- At least 5+ years of experience in retail management, with a proven track record in leading multi-location retail operations, ideally in the toys or consumer goods industry.">
- Strong leadership and team-building skills, with the ability to inspire and motivate a diverse team.">
- Passion for the toy industry and a deep understanding of customer needs and trends in the sector.">
- Experience managing P&L, budgets, and financial reporting.">
- Strong analytical skills with the ability to identify opportunities and drive results.">
- Fluent in English, additional languages are a plus.">
- Willingness to travel regularly to oversee stores and visit different locations across the country.">
What We Offer:
">We offer a competitive salary with performance-based bonuses, opportunities for career growth and advancement within a global company, a fun, dynamic, and collaborative work environment, and comprehensive benefits package including health insurance.
">This role offers a unique opportunity to join a fast-paced and innovative company, where you can make a real impact on our business and customers. If you are a driven and ambitious individual with a passion for retail, we encourage you to apply.
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