Lead Retail Operations Manager for Kuwait

18 hours ago


Kuwait City, Al Asimah Royal Avenue Investments Full time

About Royal Avenue Investments:

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At Royal Avenue Investments, we are committed to delivering exceptional customer experiences through our toy stores across Kuwait. As a leading retail company, we seek an experienced Retail Country Manager to lead our operations and drive growth in this key market.

Job Summary:

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We are seeking a highly skilled and motivated Retail Country Manager to oversee the overall performance of our toy stores in Kuwait. The successful candidate will have extensive experience in managing multi-location retail operations, a proven track record of driving sales growth, and excellent leadership skills.

Main Responsibilities:

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  • Lead a team of store managers and staff across multiple locations, fostering a positive, engaging, and high-performance culture.">
  • Develop and execute strategies to drive growth in sales, foot traffic, and customer loyalty, ensuring each store meets and exceeds its financial targets.">
  • Oversee daily operations to ensure high levels of customer satisfaction, efficient processes, and product availability.">
  • Collaborate with marketing and merchandising teams to launch in-store promotions, events, and seasonal campaigns tailored to the local market.">
  • Monitor key performance indicators (KPIs) such as sales, profit margins, inventory levels, and customer feedback to assess and drive performance improvements.">
  • Conduct regular store visits to provide coaching, guidance, and support to store managers and staff.">
  • Ensure adherence to safety standards, brand guidelines, and operational procedures to deliver an excellent shopping experience.">
  • Work closely with supply chain and logistics teams to ensure timely deliveries and stock management.">
  • Analyze market trends, customer preferences, and competitor activity to identify new opportunities for growth and innovation.">
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Requirements:

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  • Bachelor's degree in Business Administration, Retail Management, or a related field (MBA is a plus).">
  • At least 5+ years of experience in retail management, with a proven track record in leading multi-location retail operations, ideally in the toys or consumer goods industry.">
  • Strong leadership and team-building skills, with the ability to inspire and motivate a diverse team.">
  • Passion for the toy industry and a deep understanding of customer needs and trends in the sector.">
  • Experience managing P&L, budgets, and financial reporting.">
  • Strong analytical skills with the ability to identify opportunities and drive results.">
  • Fluent in English, additional languages are a plus.">
  • Willingness to travel regularly to oversee stores and visit different locations across the country.">
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What We Offer:

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We offer a competitive salary with performance-based bonuses, opportunities for career growth and advancement within a global company, a fun, dynamic, and collaborative work environment, and comprehensive benefits package including health insurance.

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This role offers a unique opportunity to join a fast-paced and innovative company, where you can make a real impact on our business and customers. If you are a driven and ambitious individual with a passion for retail, we encourage you to apply.



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