Chief Omni Retail Strategist

15 hours ago


Kuwait City, Al Asimah ABYAT Full time

Overview

At ABYAT, we are seeking an exceptional leader to drive our omni-channel retail operations. The ideal candidate will possess a deep understanding of the industry and be able to develop and execute strategic plans that drive business growth and profitability.

Key Responsibilities

  • Strategic Leadership: Develop and implement the omni-channel strategy in alignment with the company's overall business goals. Identify market trends and opportunities to innovate and stay ahead of competitors.
  • Operational Management: Oversee the daily operations of the omni business unit, ensuring seamless integration of all channels. Collaborate with cross-functional teams (e.g., marketing, IT, supply chain, customer service) to enhance the omni-channel experience.
  • Customer Experience: Advocate for a customer-centric approach, ensuring a consistent and superior customer experience across all touchpoints. Utilize customer insights and feedback to continuously improve the omni-channel offering.
  • Technology and Innovation: Stay informed about emerging technologies and digital trends that can enhance the omni-channel experience. Partner with IT and other stakeholders to implement new tools and technologies that improve operational efficiency and customer interactions.

Qualifications

  • Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field; MBA preferred.
  • Extensive experience in a senior leadership role within a retail, e-commerce, or omni-channel environment.
  • Deep understanding of omni-channel retailing, customer behavior, and market dynamics.
  • Proven ability to develop and execute strategic plans that drive business growth and profitability.

About Us

ABYAT is a forward-thinking organization dedicated to delivering exceptional customer experiences through innovative retail strategies.



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