Luxury Retail Leader

2 days ago


Kuwait City, Al Asimah Al Tayer Group Full time

About Al Tayer Insignia

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As a leading luxury retailer in the Middle East, our retail division, Al Tayer Insignia, boasts an impressive portfolio of renowned global brands across fashion, jewellery, home, and department store categories. We have also ventured into lifestyle retail, representing top brands in beauty, home, fashion, and hospitality sectors. Our esteemed brand partners include Bloomingdales, Harvey Nichols, Boucheron, Areej, Aveda, and Armani, to name a few.

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The Role: Department Manager (Beauty Team)

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We are seeking a highly skilled and experienced Department Manager to join our Beauty team at Bloomingdale's Kuwait. As a key member of our team, you will be responsible for managing and developing your team to achieve exceptional sales results, while maintaining brand image, operational compliance, and delivering outstanding customer satisfaction.

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Your Key Responsibilities:

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  • Drive sales growth by monitoring performance, identifying commercial opportunities, and providing recommendations to meet and exceed sales targets.">
  • Cultivate a culture of excellent customer service, setting a positive example for your team.">
  • Effectively resolve customer complaints and ensure prompt resolution.">
  • Minimise stock loss by implementing and adhering to Al Tayer Group policies and procedures.">
  • Analyse stock management information to maximise sales opportunities.">
  • Provide and analyse reports to gain insights into current performance trends, identify commercial opportunities, and inform buying/planning decisions.">
  • Prepare and implement stock takes in-store, in collaboration with the Operations team.">
  • Develop and execute sales promotions and brand activities, ensuring effective planning and preparation to meet expectations.">
  • Establish and maintain effective professional relationships with key business partners.">
  • Ensure all Company policies and procedures are implemented and adhered to.">
  • Maintain Company Health & Safety standards at all times.">
  • Understand customer profiles and provide feedback on marketing, buying, and planning to relevant parties.">
  • Maintain Visual Merchandising standards within brand guidelines.">
  • Implement Company expectations for standards, maintenance, and cleanliness.">
  • Monitor sales per square foot to ensure maximum productivity within brand and store specifications.">
  • Stay informed about market trends and competitor activity, providing feedback and recommendations to the Company.">
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People Management Roles and Responsibilities:

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You will provide leadership and direction to team members towards achieving goals and objectives. You will coach and motivate your team to enhance performance and produce high-quality work, ensuring they are continuously developed for higher-level roles.

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About You:

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To succeed in this role, you should be educated to graduate level, with 3-5 years of experience running profitable retail stores and teams. You will possess a strong customer focus, prioritizing our customer experience above everything else. Experience in beauty or luxury is highly desirable.

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