Chief Customer Experience Officer
2 days ago
A'amal Holding Co. is a prominent Kuwaiti enterprise operating in the retail F&B and hospitality sectors.
Job Description
This is a full-time on-site role for a Clinic Customer Service Manager at A'amal Holding Co. The role involves overseeing daily customer service operations, ensuring customer satisfaction, managing customer support activities, and utilizing analytical skills to improve service quality.
Required Skills and Qualifications
• Strong analytical skills to drive improvement in service quality
• Excellent communication skills to manage customer support activities effectively
• Ability to oversee customer service operations and ensure customer satisfaction
• Experience in managing customer service in a similar setting
• Proven track record of enhancing customer experiences
• Bachelor's degree in Business Administration or relevant field
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