
Fashion Sales Consultant
7 hours ago
At LVMH, we are seeking a talented Sales Advisor to join our team at CELINE in Kuwait. This is an exciting opportunity to be part of a dynamic retail environment and contribute to the development of the brand in the local market.
The successful candidate will be responsible for welcoming and advising customers, providing excellent customer service, and driving sales through effective communication and motivation of sales teams. They will also be expected to share product knowledge with customers, train teams on new products, and maintain visual guidelines and stock levels.
To succeed in this role, you will need to have a strong passion for fashion, excellent communication skills, and the ability to work well under pressure. You should also be fluent in English and Arabic, with proficiency in other languages being an advantage.
As a member of the CELINE Avenues Mall retail team, you will have the opportunity to develop your skills and knowledge in a highly creative and challenging environment. You will be working closely with a team of professionals who are passionate about delivering exceptional customer experiences.
This is an exciting opportunity to join one of the world's most iconic luxury brands and be part of a global network of talented individuals who share a passion for fashion and retail excellence.
The ideal candidate will have a minimum of 3 years' experience in sales and/or customer service roles in the fashion or luxury sector, as well as excellent product knowledge and a strong understanding of customer needs.
They will also possess a range of key competencies, including high product and fashion sensitivity, ability to understand and meet customers' needs, taste for challenge, team spirit, sense of service, natural curiosity, open-mindedness, optimism, and empathy.
- Contribute to the development of sales and monitor the achievement of common sale objectives as well as motivate and communicate KPIs.
- Welcome and advise our customers and provide the best customer service.
- Drive utilization of client book and implement CRM strategies for yourself and the team.
- Share with our customers the story behind our products and deliver our expertise as well as train the teams on new products and merchandise.
- Assist the Manager in the maintenance of visual guidelines.
- Ensure stock loss is minimized by supporting management conduct weekly rotative inventories and bi-annual stock takes and maintaining stock room standards.
- Guarantee stock safety, accuracy, and compliance.
- Assist in dealing with customer complaints, after sales service ensuring they are dealt with within the remit of our policies.
- Lead with creativity and inspire the team through morning briefings, training and direct coaching together with management.
- Instruct and supervise the team in the correct execution of operating procedures, pricing, merchandise receipt and product returns.
- Support the digital evolution of the house and suggest ideas for the brand to continue developing.
- Be a great ambassador of CELINE and the group.
- Endorse the CELINE spirit with your creativity and your sense of excellence.
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