
Luxury Retail Advisor
7 hours ago
Join CELINE as a Sales Advisor and become part of a dynamic retail team dedicated to delivering exceptional customer experiences. As a member of our Kuwait-based team, you will play a crucial role in promoting the brand and its products to local customers.
Key responsibilities include welcoming and advising customers, providing excellent customer service, and contributing to the development of sales. You will also be expected to drive utilization of client books, implement CRM strategies, and ensure stock levels are maintained.
To succeed in this role, you will need to have a strong passion for fashion, excellent communication skills, and the ability to work well under pressure. You should also be fluent in English and Arabic, with proficiency in other languages being an advantage.
As a member of the CELINE Avenues Mall retail team, you will have the opportunity to develop your skills and knowledge in a highly creative and challenging environment. You will be working closely with a team of professionals who are passionate about delivering exceptional customer experiences.
This is an exciting opportunity to join one of the world's most iconic luxury brands and be part of a global network of talented individuals who share a passion for fashion and retail excellence.
The ideal candidate will have a minimum of 3 years' experience in sales and/or customer service roles in the fashion or luxury sector, as well as excellent product knowledge and a strong understanding of customer needs.
They will also possess a range of key competencies, including high product and fashion sensitivity, ability to understand and meet customers' needs, taste for challenge, team spirit, sense of service, natural curiosity, open-mindedness, optimism, and empathy.
- Develop sales and achieve common objectives.
- Provide exceptional customer service.
- Implement CRM strategies.
- Train teams on new products and merchandise.
- Maintain visual guidelines and stock levels.
- Minimize stock loss and ensure stock safety and compliance.
- Deal with customer complaints and provide after-sales service.
- Lead and inspire the team.
- Support the digital evolution of the house.
- Be a great ambassador of CELINE and the group.
- Endorse the CELINE spirit.
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