Service Desk Technical Support Specialist

5 days ago


Kuwait City, Al Asimah Vectrus Full time

About Us

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Vectrus is a leading provider of integrated services and solutions for the global defense industry. Our company is committed to delivering high-quality, cost-effective solutions that meet the evolving needs of our customers.

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Job Description

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  • The Service Desk Administrator will provide technical support and troubleshooting for enterprise-level systems and applications.">
  • This role requires strong analytical and problem-solving skills, as well as excellent communication and customer service skills.">
  • The successful candidate will be able to work effectively in a fast-paced, deadline-oriented environment and possess a strong understanding of ITIL principles and practices.">
  • In addition to providing technical support, the Service Desk Administrator will also analyze and report on system performance and trends, identifying areas for improvement and implementing changes as needed.">
  • This position requires a high degree of autonomy and independence, as well as the ability to work collaboratively with cross-functional teams.">
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Required Skills and Qualifications

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To be considered for this role, applicants must have at least one (1) baseline certification and one (1) computing environment (CE) certification. Authorized certifications include IAT Level: IAT II and Computing Environment (CE): Comp TIA: Server+ or Microsoft: MCSA: Windows 10.

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Benefits

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This position offers company-paid housing and transportation, a completion bonus, and tuition reimbursement program. The work environment is primarily indoor, with some outdoor activities required.

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Additional Information

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Vectrus is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability.



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