Technical Support Specialist
5 days ago
The role of this position is to bridge the gap between various departments within Weatherford, ensuring seamless support for existing and new technologies. As a Technical Support Specialist, you will be responsible for developing and maintaining regional technical standards in engineering, sales, and operations.
Key Responsibilities:- Generate new business opportunities and increase revenue within an assigned geographical area
- Ensure Marketing/Sales initiatives align with Weatherford's overall programs and objectives
- Provide technical knowledge and support to customers, sales personnel, and potential customers
- Attend product line specific training sessions and work closely with sales staff and R&D to propose changes to existing products and introduce new ones
You will also be responsible for recommending measures to improve methods, performance, and quality, as well as monitoring the technical content of job proposals to ensure that technical standards are upheld. Additionally, you will assist in technical investigations and problem job reporting, design and develop new applications and scenarios to fulfill customer requirements efficiently, and maintain sales contacts with key customers.
Required Skills and Qualifications:- Proficient verbal and written communication skills
- Ability to follow instructions
- Proficiency in Microsoft Office (Excel, Word, Power Point, Visio, etc.)
- Ability to work in a team environment
- Strong problem-solving and analytical skills
- Self-motivated and committed to service quality
We are seeking a highly motivated individual with a Bachelor's degree in engineering or equivalent and a minimum of 1-2 years of Field Experience or equivalent. Your salary will be around $80,000-$120,000 per year, depending on your qualifications and experience.
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