
Lead Account Administrator for Kuwait-Based TBRO
2 days ago
The Lead Account Administrator will oversee the Telephone Billing and Reconciliation Office (TBRO) in Kuwait, ensuring seamless communication between the US Government and our company. This role requires a high level of knowledge in Accounting practices and Financial Analysis.
Key Responsibilities
Monitor and maintain accurate records of US Government and Company communication device bills
Input government billing data from reports into billing spreadsheets and download company mobile communication device data
Prepare weekly, monthly, quarterly, semi-annual, and annual internal and external financial reports
Analyze usage data, cost history, trends, and projections to management
Assist management in using financial data to recommend alternatives to resolve problematic issues
Monitor and record changes to reports from Directorates and return payment to the Office
Submit reports to finance for payment
Secure acquisition and distribution of all MCD chips
Handle customer service duties and arrange repair or replacement as required on MCD chips
Act as Technical Monitor (TM) for Company cell phone service
Document performance of subcontractor to contract performance standards
Serve as Point of Contact for MCD related issues between Company and subcontractor
Maintain administrative files and records according to AR 25-400-2 regulations
Recommend establishment of policies and procedures affecting TBRO accounting system
Participate in development and updating of departmental work instructions, Statement of Work, and Project Operating Procedures
Requirements
Minimum Qualifications: Education/Certifications: Associate degree in Accounting or related business subject; Equivalent experience may be considered as substitute Experience: Two years analyzing financial information and preparing financial reports, is required Three years experience in office administration and customer service role (such as counter service or IT help desk), is preferred Skills: Ability to work effectively with employees and management of all levels Strong interpersonal and negotiation skills Familiarity with collaborative work style, fostering cooperation and teamwork Ability to exercise discretion and good judgment, with ability to understand effect of decisions overall in the company, is required Ability to handle confidential company and employee information with complete discretion Demonstrated effective face-to-face and telephone customer service skills are required Demonstrated high-level organizational and planning skills, so that workflow is managed efficiently and accurately, are required Detail-oriented with high degree of accuracy, is required Advanced proficiency in Excel applications, and Intermediate proficiency in Word and Outlook applications, is required Capable of effectively communicating technical information in English, both written and verbal Working Conditions: Must be capable of working in extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit Indoor and/or outdoor environment with very adverse and harsh conditions Includes some industrial production environment conditions as well Physical Requirements: Light work Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects Employee use of personal protective equipment (PPE) is required for some situations PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices
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