Strategic Partnership Developer

2 weeks ago


Kuwait City, Al Asimah DELIVEROO Full time

We are looking for an experienced Business Development Manager to support our business in Kuwait. In this role, you will be responsible for managing a large portfolio of small to medium restaurant partners, ensuring they receive world-class customer service and have a strong partnership with DELIVEROO.

As a Strategic Partnership Developer, you will play a crucial role in supporting the growth of our partners through various communication methods, including email, phone, online presentations, and meetings. You will maintain long-term relationships with our partner base, ensuring they receive the best service possible to be successful on our platform.

The ideal candidate will have 2+ years of experience in an Account Management role or similar, with strong relationship building skills and a proven track record of producing results. You will also have excellent written and verbal communication skills, as well as experience with Excel, Google Sheets, or formula-based tools.

  • Develop and implement strategies to drive core business performance and manage a portfolio of small to medium restaurant partners.
  • Lead the day-to-day management of your accounts, interacting with partner stakeholders who manage their businesses.
  • Negotiate and develop long-term account plans to foster partner growth, resolving day-to-day issues independently.
  • Proactively identify key focus areas and growth opportunities within your portfolio and execute campaigns to improve important performance metrics.
  • Grow accounts to strengthen relationship with partners and drive positive outcomes for DELIVEROO.

Requirements:

  • 2+ years experience in an Account Management role or similar.
  • Strong relationship building skills, with clear evidence of producing results.
  • Strong written and verbal communication skills.
  • BSc/BA in business, engineering, Economics, or a related field is preferred.
  • Experience with Excel, Google Sheets, or formula-based tools.
  • Fluency in English and Arabic is essential.


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