Financial Relationship Manager

2 days ago


Kuwait City, Al Asimah KIB Full time
About the Role

KIB is seeking a talented Relationship Manager to join our team. As a key member of our business development team, you will play a crucial role in identifying and pursuing new business opportunities, developing and maintaining relationships with existing clients, and driving revenue growth.

Your primary focus will be on providing exceptional customer service, understanding customer needs, and delivering tailored solutions to meet their financial objectives.

Main Responsibilities:
  1. Foster and maintain relationships with HNW individual customers to deliver high-quality banking services.
  2. Develop and implement strategies to promote KIB's products and services, driving sales and revenue growth.
  3. Stay up-to-date with market trends and competitor activity to inform business decisions.
  4. Collaborate with internal stakeholders to resolve customer issues and ensure seamless delivery of services.
  5. Monitor and report on customer feedback and concerns, using insights to improve services and products.
  6. Cross-sell and upsell relevant products and services to increase customer satisfaction and retention.
  7. Maintain accurate records of customer interactions, transactions, and outcomes.


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