Sales Support Specialist

2 days ago


Kuwait City, Al Asimah CFI Financial Group Full time

Company Overview

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CFI Financial Group is an award-winning trading provider with over 25 years of experience. We have a presence in multiple offices around the world, including London, Larnaca, Beirut, Amman, Dubai, Port Louis, and others.

We are a dynamic and growing team in the exciting world of online trading and investing.

Job Description:

As a Sales Support, you will be responsible for maintaining working relationships with existing clients to ensure they receive exceptional service and identifying potential new sales opportunities.

Responsibilities include:

  • Maintaining client relationships to ensure exceptional service and identify potential new sales opportunities.
  • Identifying prospects, setting appointments, making effective qualifying sales calls, and managing sales cycles to close new business in all service categories.
  • Possessing in-depth product knowledge and conducting demos and handling objections.
  • Achieving sales goals by assessing current client needs and following a defined selling process with potential buyers.
  • Filling KYCs, following up with clients in case of missing documents, dealing with back office and compliance.
  • Responding to client requests in a timely manner.
  • Minimizing in-process/draft leads by following up and completing documents.
  • Activating, funding, and retention.
  • Explain required information clearly and honestly, including all risks, through meetings, calls, and social media messages.

Requirements:

The ideal candidate should possess:

  • Fluency in Arabic and English.
  • Bachelor's degree in Computer Science or related fields.
  • Good communication, interpersonal, problem-solving, presentation, and organizational skills.
  • Knowledgeable with sales management software and CRM.
  • Proficient in Microsoft Excel and Word.
  • Ability to work under pressure and take quick action.

Benefits:

At CFI Financial Group, we offer:

  • Competitive salaries.
  • Supportive and collaborative environment.
  • Unlimited opportunities for growth and development.


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