Call Center Team Lead
1 week ago
Job Summary
Lothan Hospital is seeking an experienced phone support supervisor to join our team. As a phone support supervisor, you will be responsible for overseeing the day-to-day operations of our helpdesk team, ensuring that customers receive high-quality service and support.
About the RoleThe phone support supervisor will be responsible for:
- Managing and supervising a team of helpdesk agents, ensuring they adhere to operational policies, customer service standards, and company guidelines.
- Monitoring KPIs related to inbound calls, including AHT, call abandonment rate, and other key metrics.
- Handling escalated customer complaints or difficult calls, providing timely resolution to ensure customer satisfaction.
The ideal candidate will have experience in call center management, excellent leadership, communication, and problem-solving skills.
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Call Center Team Lead
1 week ago
As Sālimīyah, Hawalli, Kuwait Lothan Hospital Full timeJob SummaryWe are seeking a dedicated and detail-oriented Call Center Supervisor to oversee the daily operations of our call center team. The Call Center Supervisor will be responsible for managing, coaching, and motivating a team ensuring high-quality service, and achieving performance goals.
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Call Center Supervisor
1 week ago
As Sālimīyah, Hawalli, Kuwait Lothan Hospital Full timeWe are seeking a dedicated and detail-oriented Call Center Supervisor to oversee the daily operations of our call center team. The Call Center Supervisor will be responsible for managing, coaching, and motivating a team ensuring high-quality service, and achieving performance goals. The ideal candidate will have strong leadership skills, a deep understanding...
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Helpdesk Manager
1 week ago
As Sālimīyah, Hawalli, Kuwait Lothan Hospital Full timeJob Summary: Call Center Team LeadWe are seeking an experienced call center team lead to join our team at Lothan Hospital. As a call center team lead, you will be responsible for overseeing the day-to-day operations of our helpdesk team, ensuring that customers receive high-quality service and support.About the RoleThe call center team lead will be...
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Front Desk Coordinator
19 hours ago
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Helpdesk Department Head
1 week ago
As Sālimīyah, Hawalli, Kuwait Lothan Hospital Full timeThe ideal candidate will have strong leadership skills, a deep understanding of call center operations, and experience with systems such as SESCO to track and monitor key performance indicators (KPIs).Requirements:Bachelor's degree or equivalent work experience.Proven experience as a Call Center Supervisor or Team Lead.Strong knowledge of call center...
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Customer Service Operations Manager
1 week ago
As Sālimīyah, Hawalli, Kuwait Lothan Hospital Full timeResponsibilities:Manage and lead a team of call center agents, ensuring adherence to operational policies, customer service standards, and company guidelines.Conduct regular team meetings, performance reviews, and provide feedback to improve team performance.Develop and maintain shift schedules, ensuring optimal coverage and efficient resource...
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Front Desk Receptionist
2 weeks ago
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Customer Service Operations Manager
1 week ago
As Sālimīyah, Hawalli, Kuwait Lothan Hospital Full timeJob Title: Customer Service Operations ManagerCompany OverviewWe are seeking a dedicated and detail-oriented customer service operations manager to oversee the daily operations of our helpdesk team. The ideal candidate will have strong leadership skills, a deep understanding of call center operations, and experience with systems such as SESCO to track and...
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Phone Support Supervisor
1 week ago
As Sālimīyah, Hawalli, Kuwait Lothan Hospital Full timeJob Description: Helpdesk ManagerOverviewWe are seeking a highly motivated and experienced helpdesk manager to join our team at Lothan Hospital. As a helpdesk manager, you will be responsible for leading and managing a team of helpdesk agents, ensuring that customers receive high-quality service and support.Key ResponsibilitiesLead and manage a team of...
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Administrative Assistant
19 hours ago
As Sālimīyah, Hawalli, Kuwait Aisha Alraqum Physical Therapy & Rehabilitation Center Full timeJob OverviewAisha Alraqum Physical Therapy & Rehabilitation Center is a leading provider of physical therapy services in Kuwait. We are seeking an experienced Front Desk Receptionist to join our team.
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Dispatch Support Team Lead
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Customer Service Coordinator
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Kitchens - Dispatch Support Lead
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Receptionist and Administrative Support
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As Sālimīyah, Hawalli, Kuwait Aisha Alraqum Physical Therapy & Rehabilitation Center Full timeKey ResponsibilitiesGreet and assist clients with professionalism and courtesy.Manage phone inquiries with efficiency and accuracy.Schedule appointments and maintain accurate records.Provide administrative support to the healthcare team.
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Department Management Lead
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Software Engineer Lead
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As Sālimīyah, Hawalli, Kuwait Hamilton Services Full timeCompany OverviewWe at Hamilton Services specialize in delivering cutting-edge software solutions that cater to the unique needs of our clients. Our team of experts is dedicated to crafting customized applications that drive business growth and efficiency.Job DescriptionAs a Full Stack Developer, you will be responsible for designing, developing, and...
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Technical Project Lead
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As Sālimīyah, Hawalli, Kuwait Hamilton Services Full timeOur ApproachWe take a customer-centric approach to software development, working closely with clients to understand their unique needs and preferences. Our team of experts designs and develops customized applications that drive business growth and efficiency. As a Full Stack Developer, you will have the opportunity to work on various projects, collaborate...
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Category Development Lead
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Pediatrician - Nicu
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