Customer Service Operations Manager

Responsibilities:Manage and lead a team of call center agents, ensuring adherence to operational policies, customer service standards, and company guidelines.Conduct regular team meetings, performance reviews, and provide feedback to improve team performance.Develop and maintain shift schedules, ensuring optimal coverage and efficient resource...

Are you passionate about delivering exceptional customer experiences? As a Customer Service Coordinator - Kitchens at talabat, you'll be instrumental in supporting the smooth operation of our kitchens. Your primary focus will be on addressing customer inquiries, resolving issues promptly, and providing solutions that meet their needs.Within this role, you'll...

Job Summary: Call Center Team LeadWe are seeking an experienced call center team lead to join our team at Lothan Hospital. As a call center team lead, you will be responsible for overseeing the day-to-day operations of our helpdesk team, ensuring that customers receive high-quality service and support.About the RoleThe call center team lead will be...

Requirements and QualificationsMUST be a current resident of Kuwait.Fluency in both English and Arabic is required.Proficient in Microsoft Office Suite, including Excel.Previous experience in a similar role is preferred.High school diploma or equivalent.Working Hours and Shifts6 days a week (Fridays off).Shifts: 9 AM-5 PM and 1 PM-9 PM.Benefits and...

About YouWe are looking for an experienced professional to join our team as a Product Category Manager.As a Product Category Manager, you will be responsible for managing the entire product lifecycle, from sourcing to delivery, ensuring that products meet our quality standards and customer expectations.Your Key Responsibilities:Full ownership of category...

As a Food Delivery Operations Assistant at talabat, you'll be responsible for assisting in the management of daily kitchen operations, including order receipt and dispatch, inventory control, and quality assurance. You'll work closely with our kitchen teams to ensure that orders are fulfilled efficiently and that customer satisfaction remains high.This role...

Job Description:We are seeking a skilled Exercise Physiologist to join our team at ARGAN Riaya Specialized Hospital. As an Exercise Physiologist, you will play a crucial role in delivering high-quality rehabilitation services to patients.The successful candidate will be responsible for managing a caseload of patients and ensuring the delivery of...

Job SummaryLothan Hospital is seeking an experienced phone support supervisor to join our team. As a phone support supervisor, you will be responsible for overseeing the day-to-day operations of our helpdesk team, ensuring that customers receive high-quality service and support.About the RoleThe phone support supervisor will be responsible for:Managing and...

We are seeking a dedicated and detail-oriented Call Center Supervisor to oversee the daily operations of our call center team. The Call Center Supervisor will be responsible for managing, coaching, and motivating a team ensuring high-quality service, and achieving performance goals. The ideal candidate will have strong leadership skills, a deep understanding...

Job Description: Helpdesk ManagerOverviewWe are seeking a highly motivated and experienced helpdesk manager to join our team at Lothan Hospital. As a helpdesk manager, you will be responsible for leading and managing a team of helpdesk agents, ensuring that customers receive high-quality service and support.Key ResponsibilitiesLead and manage a team of...

Job DescriptionTalabat, part of the Delivery Hero Group, is a pioneering local delivery platform committed to delivering an amazing experience. Our mission is to make food delivery fast, easy, and convenient for customers worldwide.We operate in over 70 countries globally, with our headquarters in Berlin, Germany. As a leading player in the market, we have...

Job Summary:We are seeking a highly skilled Content Creation Manager to join our team at Asnan Tower. As a key member of our marketing department, you will be responsible for creating and managing high-quality content across all social media platforms, driving engagement and growth through compelling content and innovative storytelling.Main...

Get AI-powered advice on this job and more exclusive features.Talent Acquisition | HRBP | Employee RelationsWe are looking for a Sales Executive. The position will report to the store in charge and will represent the company, promoting the company's product portfolio by executing the sales strategy and maintaining customer satisfaction levels.Key...

Job SummaryHiring for a Full Stack Developer position to join our team at Hamilton Services. The ideal candidate will possess a strong background in web development, including experience with PHP, Laravel, and OpenCart. This role involves collaborating with cross-functional teams, designing and implementing database schemas, and ensuring the efficient...

Exceed Co. is a leading provider of enterprise resource planning solutions, tailored to streamline operations and empower businesses across diverse industries such as retail, manufacturing, healthcare, real estate, and more.Role OverviewWe are committed to innovation, dedicated customer service, and genuine partnerships to achieve growth in today's...

Job DescriptionAmbitious and results-driven Sales Executive required to drive business growth through strategic partnerships and exceptional customer service.The successful candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.You will be responsible for...

About UsWe are Advanced Technology Company, proud market leaders and pioneers of our field. Our mission is to provide state-of-the-art technology for healthcare and environmental solutions in the Gulf market.Job DescriptionAs a Product Specialist, you will be responsible for handling the sales of Biochemistry Analyzers in the private sector and the Ministry...

Opening with one of the leading medical service companies in Kuwait.Job Title: HR Manager / HeadReports To: Director and OwnerLanguages Known: English & Arabic (Must)Job Summary:The HR Manager will be a strategic partner in driving the success of our beauty clinic by managing all aspects of human resources. This role is crucial in fostering a positive and...

About the RoleThis is an exciting opportunity for a highly organized and customer-focused individual to work as a Front Desk Receptionist at Aisha Alraqum Physical Therapy & Rehabilitation Center. As a key member of our team, you will be responsible for managing phone calls, handling receptionist duties, performing clerical tasks, and providing excellent...

Befit Middle East is seeking a talented Sales Executive to join our team. As a key member of our sales department, you will be responsible for promoting our product portfolio and maintaining customer satisfaction levels.Key Responsibilities:Provide exceptional customer service by greeting customers, understanding their needs, and exceeding their...