Call Center Supervisor

Job SummaryWe are seeking a dedicated and detail-oriented Call Center Supervisor to oversee the daily operations of our call center team. The Call Center Supervisor will be responsible for managing, coaching, and motivating a team ensuring high-quality service, and achieving performance goals.

Job SummaryLothan Hospital is seeking an experienced phone support supervisor to join our team. As a phone support supervisor, you will be responsible for overseeing the day-to-day operations of our helpdesk team, ensuring that customers receive high-quality service and support.About the RoleThe phone support supervisor will be responsible for:Managing and...

The ideal candidate will have strong leadership skills, a deep understanding of call center operations, and experience with systems such as SESCO to track and monitor key performance indicators (KPIs).Requirements:Bachelor's degree or equivalent work experience.Proven experience as a Call Center Supervisor or Team Lead.Strong knowledge of call center...

About the RoleThis is an exciting opportunity for a highly organized and customer-focused individual to work as a Front Desk Receptionist at Aisha Alraqum Physical Therapy & Rehabilitation Center. As a key member of our team, you will be responsible for managing phone calls, handling receptionist duties, performing clerical tasks, and providing excellent...

Job Description: Helpdesk ManagerOverviewWe are seeking a highly motivated and experienced helpdesk manager to join our team at Lothan Hospital. As a helpdesk manager, you will be responsible for leading and managing a team of helpdesk agents, ensuring that customers receive high-quality service and support.Key ResponsibilitiesLead and manage a team of...

Job Summary: Call Center Team LeadWe are seeking an experienced call center team lead to join our team at Lothan Hospital. As a call center team lead, you will be responsible for overseeing the day-to-day operations of our helpdesk team, ensuring that customers receive high-quality service and support.About the RoleThe call center team lead will be...

Established in 2004, Aisha Alraqum Physical Therapy Rehabilitation Center is a pioneer in Kuwait's physical therapy landscape, offering a comprehensive range of specialties under one roof. With over 20 years of experience, the center focuses on multidisciplinary rehabilitative services and continually enhances its facility with advanced technology and...

Job Title: Customer Service Operations ManagerCompany OverviewWe are seeking a dedicated and detail-oriented customer service operations manager to oversee the daily operations of our helpdesk team. The ideal candidate will have strong leadership skills, a deep understanding of call center operations, and experience with systems such as SESCO to track and...

Key Performance IndicatorsAverage Handling Time (AHT)Call Abandonment RateMissed CallsCustomer Satisfaction

Responsibilities:Manage and lead a team of call center agents, ensuring adherence to operational policies, customer service standards, and company guidelines.Conduct regular team meetings, performance reviews, and provide feedback to improve team performance.Develop and maintain shift schedules, ensuring optimal coverage and efficient resource...

Are you passionate about delivering exceptional customer experiences? As a Customer Service Coordinator - Kitchens at talabat, you'll be instrumental in supporting the smooth operation of our kitchens. Your primary focus will be on addressing customer inquiries, resolving issues promptly, and providing solutions that meet their needs.Within this role, you'll...

Math TeacherAcademic Year of 2025-2026Requirements:Bachelor's degree in MathematicsMinimum of 3 years teaching experienceProfessional fluency in EnglishExcellent use of TechnologyJob Responsibilities:Plan, prepare and deliver purposeful and productive lessons to assigned classes according to the educational needs, abilities, and attainment potential of...