Operational Excellence Leader

2 days ago


Kuwait City, Al Asimah Talent Pal Full time
Drive Operational Efficiency

The Head of Operational Excellence will lead the development and implementation of a comprehensive operational excellence strategy across Talent Pal's diversified businesses. This role is pivotal in driving operational efficiencies, reducing costs, and enhancing customer satisfaction.

Key Responsibilities:
- Develop and implement a strategic operational excellence plan to improve process efficiency and reduce waste.
- Collaborate with cross-functional teams to assess current operational processes and identify areas for improvement.
- Implement best-in-class strategies and frameworks tailored to each division's unique challenges, leveraging Lean, Six Sigma, Agile, and Total Quality Management methodologies.

Operational Synergies:
- Identify and optimize cross-functional synergies between business units to eliminate redundancies and enhance operational processes.
- Drive inter-departmental collaboration to leverage shared resources and capabilities, ensuring cohesive operational improvements across all divisions.

Business-Specific Process Improvement:
- Lead and manage tailored process improvement initiatives for each business vertical, using Lean, Six Sigma, Agile, or Total Quality Management frameworks.
- Assess and improve process efficiency in manufacturing operations, service delivery in financial services, and customer management in car rental and leasing divisions, among others.

Cost Optimization:
- Develop cost-reduction strategies across all business units by improving procurement processes, reducing waste, optimizing resource allocation, and increasing overall operational efficiency.
- Ensure long-term sustainable cost-saving measures are in place without compromising quality.

Project Management:
- Oversee and mentor project managers within the organization, ensuring adherence to project timelines, budgets, and quality standards.
- Implement project governance frameworks to improve accountability, visibility, and success rates across strategic initiatives.

Change Management and Cultural Transformation:
- Build a culture of continuous improvement by guiding organizational change initiatives.
- Lead workshops and capability-building programs to empower employees at all levels to embrace operational excellence and innovation.
- Foster a mindset shift from reactive problem-solving to proactive operational management.

Innovation and Emerging Technologies:
- Evaluate and adopt cutting-edge tools and technologies, such as AI, IoT, and data analytics, to improve process automation, predict operational bottlenecks, and enhance decision-making.
- Ensure Talent Pal remains competitive by leveraging industry 4.0 technologies in manufacturing, service automation, and data-driven decision-making.
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