Aviation Industry Leader
3 days ago
Jazeera Airways is seeking a seasoned Call Center Manager to oversee the daily operations of our call center and customer relations team. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales growth, and improving operational efficiency.
Responsibilities:- Monitor call center operations to ensure optimal performance, including call volumes, wait times, and customer satisfaction
- Set clear objectives and communicate goals and targets to the call center and customer relations teams
- Develop and implement strategies to maximize sales while maintaining customer satisfaction
- Oversee quality control and achieve service level agreements (SLAs) for inbound calls
- Analyze data and prepare monthly reports for senior management
- Bachelor's degree in Marketing, Business Administration, or Mass Communication
- Minimum 6 years' experience in a call center managerial role
- Excellent communication skills in English, with Arabic as an added advantage
- Proficiency in call center software, CRM systems, and performance tracking tools
- Strong problem-solving skills and ability to handle escalated situations
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Aviation Operations Manager
4 days ago
Kuwait City, Al Asimah Jazeera Airways Full timeJob Description:Jazeera Airways is a dynamic and innovative low-cost carrier that seeks to hire an experienced Airline Operations Manager to lead our team in ensuring the safe, efficient, and profitable management of our airport operations. The successful candidate will be responsible for developing strategic plans to maximize non-aeronautical revenue...
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Airworthiness Expert
5 days ago
Kuwait City, Al Asimah Jazeera Airways Full timeJob OverviewAirport Terminal Operations require strategic leaders to drive performance and revenue growth. As a seasoned professional, you will oversee the safe, efficient, and cost-effective management of Terminal 5, ensuring adherence to regulations and implementing quality control measures.About UsJazeera Airways, a leading Low-Cost Carrier in the Middle...
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Retail Store Operations Leader
5 days ago
Kuwait City, Al Asimah Majid Al Futtaim Full timeAbout Majid Al FuttaimMajid Al Futtaim is a regional market leader in the retail and leisure industry, delivering great moments to our customers.Job Title: Retail Store Operations LeaderRole Summary:The Retail Store Operations Leader is responsible for driving sales growth, managing store teams, and ensuring operational excellence in line with business...
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Fire Team Leader
2 days ago
Kuwait City, Al Asimah Vectrus Full timeAbout the JobAs a Fire Team Leader, you will be responsible for implementing and maintaining a safe workplace, ensuring that all subordinate employees are trained and understand Environmental, Health, and Safety (EHS) and Quality Assurance (QA) requirements and goals.Key ResponsibilitiesDirects and leads firefighters during firefighting operations, rescue...
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Kuwait City, Al Asimah American International University Full timeJob OverviewThe American International University is seeking a seasoned leader to spearhead the development of our technology-focused curriculum. As Dean - Information Technology Studies, you will play a pivotal role in ensuring the quality and relevance of our programs.Key Responsibilities:Conduct regular reviews of existing technology-focused curriculum to...
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Travel Sales Director
3 days ago
Kuwait City, Al Asimah GEx Search Full timeCompany Overview:The ideal candidate will be responsible for delivering exceptional sales results and fostering strong relationships with clients in the travel industry.Salary:We offer a competitive salary package that reflects the candidate's experience and qualifications.Job Description:As a Travel Sales Director, you will be responsible for developing and...
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Kuwait City, Al Asimah LxbfYeaa Full timeAbout the Role: Worley is a global leader in professional services, partnering with customers to deliver projects and create value over the life of their assets. As a UXO Specialist Leader, you will play a crucial role in bridging two worlds, moving towards more sustainable energy sources while providing the necessary energy, chemicals, and resources. We are...
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Dynamic Sales Leader Opportunity
5 days ago
Kuwait City, Al Asimah IHG Hotels & Resorts Full timeAbout IHG Hotels & ResortsAt IHG Hotels & Resorts, we are committed to providing True Hospitality for everyone. Our promise is simple: make every guest feel welcome and cared for.Our brands are well-known and loved around the world - Regent Hotels & Resorts, InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants, Hotel Indigo, EVEN Hotels, HUALUXE...
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Senior Executive Leader for FMCG Industry
12 hours ago
Kuwait City, Al Asimah Aroma City Group Full timeCompany OverviewAroma City Group is a reputable medium-sized company operating in the FMCG sector.
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Experienced Construction Leader
23 hours ago
Kuwait City, Al Asimah Woopel Full timeJob SummaryCareer Opportunities at WoopelWe are seeking a highly skilled Construction Project Manager to oversee and manage all aspects of construction projects in the region. As a key member of our team, you will collaborate with architects, engineers, and contractors to ensure projects are completed on time, within budget, and according to...
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F&B Executive Leader
3 days ago
Kuwait City, Al Asimah LxbfYeaa Full time**Company Overview**Traio is a rapidly growing food and beverage company with a vision to redefine the culinary landscape in Kuwait and beyond.We are seeking an experienced Director Manager to join our dynamic team and contribute to our ambitious expansion plans. This role offers a unique opportunity to work with a forward-thinking organization poised for...
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Retail Operations Director
3 days ago
Kuwait City, Al Asimah Majid Al Futtaim Full timeCompany OverviewMajid Al Futtaim is a regional market leader in the industry, with a reputation built over 27 years. Our mission is to create great moments, spread happiness, and build experiences that stay in our memories for a lifetime.
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Strategic Commercial Leader
12 hours ago
Kuwait City, Al Asimah IKEA -Al Homaizi Limited Full timeWe are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices.Job DescriptionSecure a consistent, seamless positive customer experience...
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Sales Growth Leader
2 days ago
Kuwait City, Al Asimah IHG Hotels & Resorts Full timeAbout IHG Hotels & ResortsWe are one of the world's leading hotel companies, dedicated to providing True Hospitality for everyone. Our goal is to make every guest feel welcome and cared for, regardless of where they are in the world.Our brands include Regent Hotels & Resorts, InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants, Hotel Indigo, EVEN...
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Brand Operations Executive Leader
4 days ago
Kuwait City, Al Asimah Pakistanisinkuwait Full timeCompany OverviewPakistanisinkuwait is a renowned organization committed to delivering exceptional services in the F&B industry. Our brand operates with a strong focus on operational excellence, ensuring that our customers receive the highest level of service and experience.Job DescriptionWe are seeking an experienced Brand Operations Manager to join our...
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Key Risk Management Leader
23 hours ago
Kuwait City, Al Asimah Alghanim Industries Full timeJob SummaryThis role is responsible for overseeing the underwriting team, managing complex risks, and implementing strategies to mitigate those risks. The Senior Underwriter Supervisor ensures compliance with company policies, industry regulations, and reinsurance treaty requirements while providing guidance and training to junior staff members to enhance...
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Kuwait City, Al Asimah Caesars Vacancy Online Job Full timeJob OverviewThe ideal candidate will be an ambitious and hardworking individual with a positive approach to leadership. This role is suitable for someone who has a proven track record in people management and delivering exceptional results in the hospitality industry.ResponsibilitiesManage all aspects of the thriving F&B departments, including menu...
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Oncology Products Representative
12 hours ago
Kuwait City, Al Asimah Kinetic Business Solutions Full timeJob DescriptionWe are seeking a skilled and experienced Product Specialist – Oncology to join our team in Kuwait. This role is perfect for individuals with a strong background in the Pharmaceutical Industry, specifically in Solid Tumor.Key Responsibilities:Regularly visit customer locations to ensure product quality and gather information on orders and...
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Senior Project Development Manager
3 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob SummaryWe are seeking a seasoned Project Development Manager to join our team in Kuwait. As a key member of our organization, you will be responsible for delivering projects that meet customer expectations while ensuring the highest level of quality and efficiency.About UsOur company is a global leader in consulting and engineering, providing solutions...
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Executive Recruiter for Luxury Hotels
2 days ago
Kuwait City, Al Asimah Grand Hyatt Kuwait City Full timeAbout Grand Hyatt Kuwait CityGrand Hyatt Kuwait City is a renowned hospitality destination seeking an experienced talent acquisition professional with 1-2 years in recruitment, preferably within the luxury hotel sector. The ideal candidate will manage high-volume hiring while maintaining exceptional quality.Key Responsibilities- Develop and execute sourcing...