Sales Associate

2 weeks ago


Kuwait City, Al Asimah Emerge Full time
About the Role:

We are seeking a highly organized and detail-oriented Sales Coordinator to join our team at Emerge. As a Sales Coordinator, you will play a critical role in supporting our sales team and enhancing customer satisfaction by managing presales and aftersales communications, organizing office work, and assisting the general manager with daily tasks.

Key Responsibilities:
  1. Presales and Aftersales Communication:
    • Engage with prospective clients to provide information about products and services, answer queries, and guide them through initial processes.
    • Coordinate follow-ups and check-ins with clients after sales to ensure satisfaction and address any post-purchase questions or issues.
    • Maintain records of client communications and follow-ups, ensuring all client data is accurate and up-to-date in the CRM system.
    • Prepare and send proposals, quotations, and other sales-related documents.
  2. Sales Support:
    • Assist the sales team by preparing presentations, organizing product samples, and managing sales materials.
    • Schedule and coordinate meetings, calls, and appointments for the sales team and general manager.
    • Monitor inventory of sales and promotional materials and order replacements as needed.
  3. Office Organization:
    • Oversee day-to-day office functions, including managing schedules, handling correspondence, and organizing office supplies.
    • Ensure a clean, organized, and efficient workspace to support team productivity.
    • Process and manage documentation, including contracts, invoices, and client records.
    • Support general office management, including coordinating meetings and handling basic HR or payroll paperwork as needed.
  4. Administrative Assistance to General Manager:
    • Provide administrative support to the general manager, including scheduling, meeting organization, and correspondence.
    • Prepare reports, presentations, and other documents as needed by the general manager.
    • Assist with project coordination, ensuring deadlines and client requirements are met.
  5. Data Management and Reporting:
    • Maintain accurate records of sales activities, track sales performance, and provide regular updates to the general manager.
    • Generate and analyze sales reports to assist in strategy development and sales forecasting.
    • Track client interactions and analyze feedback to support ongoing improvements in client experience.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 2+ years in a similar role, with experience in sales coordination, office administration, or customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to handle client interactions professionally.
  • Strong organizational skills and attention to detail for effective office and data management.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software.
  • Ability to multitask and work efficiently under pressure.
  • Problem-solving skills and a proactive approach to managing responsibilities.

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