Sales Associate
4 days ago
To succeed in this role, you will be responsible for promoting sales of products and services in the showroom. Your primary goal will be to identify and fulfill customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs, and accessories.
Key Responsibilities
Promote products and services to customers
Maximize sales transactions to achieve and exceed sales targets
Strive to achieve pre-set sales targets in cash, credit, warranties, and accessories
Seek to improve and enhance your level of product knowledge
Ensure sales opportunities are constantly converted to sales transactions
Create sales invoices and master BO & POS applications
Customer Service
Demonstrate a presentable appearance and a pleasant demeanor
Provide a high level of service to all customers
Be constantly aware of customer needs
Interact with customers in a friendly and honest manner
Demonstrate a high level of product knowledge
Recommend and encourage customers for best products and services based on their needs
Expedite sales process in an effective and efficient manner
Explain D&I and return and exchange policies to customers
Avoid harsh arguments and conflicts with customers
Operations
Be aware of all in-store promotions, discounts, credit, coupons, etc.
Keep all company information, including sales figures, strictly confidential
Follow all company safety and security procedures
Conduct regular stock checks and liaise with stock control
Report and process damaged display items to Showroom Manager
Ensure all products are displayed as instructed/planograms
Ensure all products in specified areas are accurately priced
Maintain sales area accessible for customers, clean, and tidy
Conduct price changes as instructed by showroom management
Master computer applications (Outlook, SAP, POS & BO)
Candidate Requirements
2 years of sales experience in Sanitary and Tiles
Good English language
Good communication skills
Ability to work in a team
Bachelor's Degree
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