Sales Representative

3 weeks ago


Kuwait City, Al Asimah Al-Bahar Full time
Key Responsibilities:

Main Accountability: Proactively manage and qualify the assigned territory by conducting disciplined customer outreach campaigns and maintaining accurate customer account information. Consistent customer contact is required through daily, weekly, monthly, or semi-annual phone calls to achieve targeted numbers and maintain accurate account information for sales and promotions. Promote all aspects of the Dealership, including Machines (New/Used), Material Handling (Lift Trucks), and Rental services. Document all customer interactions, updates, and opportunities in the CRM system. Develop and qualify leads for Equipment or Material Handling and collaborate with the Sales Manager for further action. Foster strong, positive relationships with customers and fellow employees to ensure smooth process flow. Promote Sales Campaigns and Events and identify sales opportunities. Follow up with customers directly until closure, or with the support of the sales manager. Achieve sales and coverage targets aligned with the Annual business plan. Product brand & Al-Bahar image: Promote and conduct business professionally to protect the integrity of Caterpillar brand and Al-Bahar image. Company policies & procedures: Ensure all departmental activities are carried out in accordance with relevant standing instructions and other company policies. Develop and maintain a filing system. QHSE policy & procedures: Promote safety awareness and ensure compliance to HSE policy to maintain a hazard and incident free environment. Promote awareness of significant environmental aspects and related environmental impacts associated with the work.

  • Key Performance Indicators: Achieve sales and coverage targets, maintain accurate customer account information, and foster strong customer relationships.
  • Accountabilities: Proactively manage and qualify the assigned territory, promote Dealership products and services, and maintain accurate customer account information.

Skill Requirements:
  • Proven sales and customer service experience
  • Strong communication and interpersonal skills
  • Ability to work in a team environment
  • Proficiency in CRM systems


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