Sales Associate
3 weeks ago
Key Responsibilities:
* Promote products and services to customers
* Maximize sales transactions to achieve and exceed sales targets
* Strive to achieve pre-set sales targets in cash, credit, warranties, and accessories
* Seek to improve and enhance your level of product knowledge
* Ensure sales opportunities are constantly converted to sales transactions
* Create sales invoices and master BO & POS applications
Customer Service:
* Demonstrate a presentable appearance and a pleasant demeanor
* Provide a high level of service to all customers
* Be constantly aware of customer needs
* Interact with customers in a friendly and honest manner
* Demonstrate a high level of product knowledge
* Recommend and encourage customers for best products and services based on their needs
* Expedite sales process in an effective and efficient manner
* Explain D&I and return and exchange policies to customers
* Avoid harsh arguments and conflicts with customers
Operations:
* Be aware of all in-store promotions, discounts, credit, coupons, and etc.
* Keep all company information, including sales figures, strictly confidential
* Follow all company safety and security procedures
* Conduct regular stock checks and liaise with stock control
* Report and process damaged display items to Showroom Manager
* Ensure all products are displayed as instructed/planograms
* Ensure all products in specified areas are accurately priced
* Maintain sales area accessible for customers, clean and tidy
* Conduct price changes as instructed by showroom management
* Master computer applications (Outlook, SAP, POS & BO)
Candidate Requirements:
* 2 years of sales experience in Sanitary and Tiles
* Good English language
* Good communication skills
* Ability to work in a team
* Bachelor's Degree
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