Executive Hotel Ambassador

6 hours ago


Al Farwānīyah, Al Farwaniyah, Kuwait Hilton Hotels Full time

Company Overview

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Hilton Hotels is a leading global hospitality company, offering business and leisure guests unparalleled service and comfort.

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Job Description

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As an Executive Lounge Receptionist, you will ensure the satisfaction of executive guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.

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Key responsibilities include:

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  • Welcoming executive guests on arrival and assisting them during their stay">
  • Processing check-ins and check-outs accurately">
  • Ensuring all guest supplies and amenities are offered and replenished to the required standards">
  • Staying current with hotel services, VIP requests, and special events">
  • Demonstrating knowledge of external locations, attractions, and landmarks in the vicinity">
  • Projecting a professional manner with an emphasis on hospitality and guest service">
  • Complying with hotel security, fire regulations, and health and safety legislation">
  • Performing executive tasks as instructed by the Executive Lounge Supervisor or Manager">
  • Serving your role and team in an environmentally-conscious manner">
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Required Skills and Qualifications

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Previous front office experience in the hotel, leisure, or retail sector is essential. You should possess:

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  • Calm, efficient, and organized skills">
  • Excellent personal presentation and communication skills">
  • A passion for delivering exceptional levels of guest service">
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Benefits

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Working for Hilton Hotels offers numerous benefits, including opportunities for career advancement, comprehensive training programs, and a supportive work environment.

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Others

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It would be advantageous to have previous experience in an executive lounge environment and proficiency in multiple languages.



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