Hotel Operations Leader

10 hours ago


Al Farwānīyah, Al Farwaniyah, Kuwait Hilton Worldwide, Inc. Full time
Role Description

The successful candidate will possess a proven track record in providing exceptional guest service, with a strong focus on resolving issues and improving overall guest satisfaction. Key responsibilities include:

Key Responsibilities:
  • Managing the hotel lobby and other public areas to create a welcoming atmosphere for guests
  • Engaging with guests to understand their needs and preferences, and providing tailored solutions to meet those needs
  • Working closely with other departments to ensure seamless execution of guest requests and resolving any issues that may arise
  • Developing and implementing strategies to improve guest satisfaction and loyalty
Requirements:
  • Strong leadership skills, with experience in motivating and developing teams
  • Excellent communication and interpersonal skills, with the ability to build relationships with guests, colleagues, and external partners
  • Ability to work effectively in a fast-paced environment, with multiple priorities and deadlines
  • Proven ability to drive results and achieve business objectives, with a focus on guest satisfaction and loyalty


  • Muḩāfaz̧at al Jahrā’, Kuwait Millennium Hotels And Resorts MEA Full time

    Job SummaryThis role involves providing support to the Chief Steward in managing the stewarding department. Key responsibilities include supervising the stewarding team, maintaining cleanliness and organization throughout the kitchen and dining areas, ensuring the efficient operation of kitchen facilities, and enforcing hygiene and sanitation standards.


  • Muḩāfaz̧at al Jahrā’, Kuwait Alshaya Full time

    **About M. H. Alshaya**M. H. Alshaya is a leading international franchise operator for over 70 of the world's most recognised retail brands.The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies.M. H. Alshaya has established itself as the industry...