Help Desk Leadership Position

2 days ago


Kuwait City, Al Asimah Vectrus, Inc Full time
Responsibilities

The Service Desk Lead will be responsible for:

  • Providing training to Service Desk Seniors and Service Desk Technicians
  • Ensuring compliance with PWS and all applicable SOPs, PIOPS, and IOPS
  • Overseeing the preparation of CDRLs and other required/special reports
  • Monitoring and providing work order status information to the Production Control Manager and/or Operations Manager

The successful candidate will have a valid driver's license and be able to obtain a U.S. Government Motor Vehicle Operator's License and host nation Driver's License.



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