Call Center Representative

22 hours ago


Kuwait City, Al Asimah Kic Kw Full time

We are looking for a motivated and detail-oriented Call Center Representative to join our team at Kic Kw. As a Help Desk Associate, you will play a critical role in providing exceptional customer service and support.

Job Description
  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely manner.
  • Use various resources to find accurate information and provide solutions to customers' problems.
  • Handle and resolve customer complaints in a professional and courteous way.
  • Assist customers with product and service information, as well as process forms, orders, and applications as necessary.
  • Identify and escalate priority issues, reporting to management as needed.
  • Direct inbound calls to the right personnel.
  • Complete call logs and reports as necessary, updating them in our CRM system.
  • Gather and analyze relevant data to address customer complaints and inquiries.
  • Document customer interactions, including comments, inquiries, complaints, and actions taken.
Qualifications
  • Education background related to the work field.


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    **Job Overview**At HealthCare Dynamics Gen. Trading Company W.L.L, we are seeking a highly skilled Customer Service Representative to join our team.**Responsibilities**Provide exceptional customer service through inbound and outbound calls, ensuring customers have the information and assistance they need.Identify customer needs, provide accurate solutions,...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    **Welcome to HealthCare Dynamics Gen. Trading Company W.L.L**We are dedicated to providing top-notch customer service, and we need your help to achieve this goal.**What We Offer:**Opportunity to work with a dynamic team focused on delivering exceptional customer experiences.Chance to develop your skills and knowledge in customer service and CRM...


  • Kuwait City, Al Asimah Principalia Full time

    Job DescriptionThe ideal candidate will have excellent communication skills, patience, and the ability to handle customer complaints in a professional manner.Responsibilities include receiving and transferring incoming calls, taking messages as needed, and responding to client inquiries via email.Must possess strong articulation, confidence, and effective...


  • Kuwait City, Al Asimah Zain Bahrain Full time

    Job DescriptionAs a Contact Center Agent, you will be responsible for providing exceptional customer service to our valued customers. This includes handling a high volume of inbound calls, resolving customer concerns, and promoting Zain's products and services.What We Need From YouStrong knowledge of MS Office.Excellent problem-solving skills.Ability to work...


  • Kuwait City, Al Asimah Allergan Aesthetics Full time

    Key AccountabilitiesWe are looking for a highly motivated Clinical Liaison Representative to join our team. The successful candidate will be responsible for building trusted customer relationships and achieving win-win agreements between AbbVie and customers.Primary ResponsibilitiesDevelop and execute a call plan that achieves set call metrics and optimizes...

  • Call Center Agent

    22 hours ago


    Kuwait City, Al Asimah Zain Bahrain Full time

    Required Skills and QualificationsExcellent communication skills (speaking and listening).High drive for achievement.Preferably bilingual.The successful candidate will have a strong ability to work under pressure and provide exceptional customer service.


  • Kuwait City, Al Asimah Mozodi Full time

    About the JobThis full-time on-site role for a Junior Sales Representative at Mozodi in Kuwait City requires the successful candidate to have a strong understanding of the Food and Beverage Services industry. They will be responsible for conducting sales calls, meeting with potential clients, creating sales proposals, and closing deals. The ideal candidate...


  • Kuwait City, Al Asimah Doctoruna Full time

    Job purpose: As the first point of contact for employees, responsible for maintaining a positive demeanor in all communicative efforts related to point of service collections, registration, financial clearance, and admissions for inpatients and/or outpatients and the Emergency Medicine Unit. Key Accountabilities: GENERIC ACCOUNTABILITIESSystems and...


  • Kuwait City, Al Asimah Ooredoo Full time

    Job DescriptionVAC9505 is seeking a skilled Telecommunications Support Specialist to provide exceptional customer service and technical support for B2B customers.Key Responsibilities:Provide efficient support for B2B customers over the phone with first call resolution KPI.Escalate non-resolved cases to concerned departments as per Call Center...


  • Kuwait City, Al Asimah Talabat Full time

    Company Overview">Talabat is part of the Delivery Hero Group, a pioneering local delivery platform operating in over 70+ countries worldwide. Headquartered in Berlin, Germany, we've been listed on the Frankfurt Stock Exchange since 2017.">About the Role">We're looking for a skilled Sales Operations Coordinator to join our team. As a key member of our sales...


  • Kuwait City, Al Asimah Kic Kw Full time

    Kic Kw is seeking a skilled Customer Support Specialist to join our team. As a Call Center Associate, you will be the first point of contact for our customers, providing them with exceptional service and support.Key Responsibilities Answer customer inquiries and resolve issues in a professional and courteous manner. Utilize available resources to research...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    **We're Looking for a Customer Service Rockstar!**Do you have what it takes to deliver exceptional customer service and exceed our customers' expectations?**Responsibilities:**Provide top-notch customer service through phone calls, emails, and chats.Identify customer needs and provide personalized solutions.Communicate new products, services, and policies to...


  • Kuwait City, Al Asimah Ooredoo Full time

    Role PurposeThe B2B Customer Service Expert will be responsible for providing 1st level support and technical assistance for incoming queries and issues related to B2B customers.Accountabilities & Responsibilities:Provide efficient support for B2B customers over the phone with to first call resolution KPI.Identify and escalate situations requiring urgent...


  • Kuwait City, Al Asimah Mozodi Full time

    Job DescriptionWe are seeking a highly motivated and experienced Junior Sales Representative to join our team at Mozodi in Kuwait City. As a Junior Sales Representative, you will be responsible for driving sales growth and revenue for the company. Your primary duties will include conducting sales calls, meeting with potential clients, creating sales...

  • Service Desk Expert

    22 hours ago


    Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    **Why Join Our Team?**At HealthCare Dynamics Gen. Trading Company W.L.L, we believe that our employees are our greatest asset.**Benefits Include:**A competitive salary and benefits package.Opportunities for professional growth and development.A dynamic and supportive work environment.A chance to make a real difference in the lives of our customers.**Key...


  • Kuwait City, Al Asimah Client of Domo Ventures W.L.L. Full time

    Job OverviewWe are seeking a skilled Receptionist to join our team at Client of Domo Ventures W.L.L. As a key member of our front office team, you will play a critical role in ensuring the smooth operation of our day-to-day activities.The successful candidate will have a high level of professionalism and will be able to handle inquiries and provide...


  • Kuwait City, Al Asimah Mozodi Full time

    Sales and Business DevelopmentMozodi is seeking a highly motivated and experienced Junior Sales Representative to join our team in Kuwait City. As a Junior Sales Representative, you will be responsible for driving sales growth and revenue for the company. Your primary duties will include conducting sales calls, meeting with potential clients, creating sales...


  • Kuwait City, Al Asimah Trace Systems Inc Full time

    Job OverviewAs a Help Desk Technical Tier I Support specialist at Trace Systems Inc., you will play a critical role in ensuring the smooth operation of our IT systems.Key ResponsibilitiesThis position involves providing technical assistance and support to our customers, which includes resolving hardware and software issues, performing routine maintenance...


  • Kuwait City, Al Asimah Ooredoo Full time

    Job OverviewAs a Network Infrastructure Technician, you will play a critical role in ensuring the smooth operation of our telecommunications network.Responsibilities:Provide technical assistance and support for B2B customers.Troubleshoot customer last mile and access equipment related to DSL, GPON, Fiber, 4G and Wireless subscriptions.Ensure customers...


  • Kuwait City, Al Asimah Zain Bahrain Full time

    About the RoleThis position as a Contact Center Agent at Zain Kuwait involves serving as the primary point of contact between Zain and its customers, providing exceptional service and support to meet customer needs and expectations.Key Responsibilities:Handling a high volume of inbound calls and greeting customers in a courteous and professional...