Client Support Specialist

1 day ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

**We're Looking for a Customer Service Rockstar**

Do you have what it takes to deliver exceptional customer service and exceed our customers' expectations?

**Responsibilities:**

  • Provide top-notch customer service through phone calls, emails, and chats.
  • Identify customer needs and provide personalized solutions.
  • Communicate new products, services, and policies to customers.
  • De-escalate situations involving dissatisfied customers.
  • Document all customer interactions and tickets in the CRM system.

**Requirements:**

  1. High School or secretarial certification is required.
  2. Strong English and Arabic language skills (written and spoken) are essential.
  3. Minimum 2 years of experience as a Call Center Agent is necessary.
  4. Previous experience using a CRM system is preferred.


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