Restaurant CRM Director

1 week ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Summary:

We are seeking an experienced CRM and Loyalty Manager to join our team in Kuwait. The successful candidate will have a proven track record of developing and executing successful CRM strategies and managing loyalty programs.

About Our Client:

HealthCare Dynamics Gen. Trading Company W.L.L is a leading restaurant group in the Middle East, operating unique dining concepts across the region.

Responsibilities:

  • Develop and implement comprehensive CRM strategies to drive customer loyalty and retention.
  • Manage loyalty programs to maximize return on investment.
  • Analyze customer data and insights to inform marketing campaigns and improve customer experiences.
  • Collaborate with cross-functional teams to align CRM initiatives with business objectives.

Requirements:

  • At least 3 years of experience in a similar role within the restaurant sector.
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Technical proficiency in CRM software, loyalty platforms, and data analysis tools is required.
  • Candidates from the Middle East are welcome.


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