Operations and Franchise Growth Leader

6 days ago


Kuwait City, Al Asimah Chocomelt Full time

About the Position

We are seeking an experienced Operations and Franchise Growth Leader to join our team at Chocomelt. As a key member of our operations team, you will play a critical role in driving franchise growth and ensuring the long-term success of our business.

The ideal candidate will have a strong track record of achieving sales targets, developing and implementing effective business strategies, and providing exceptional support to franchisees.

Key Responsibilities:

  • Franchise Growth:
  • Develop and implement business strategies to drive franchise growth and sales.
  • Collaborate with franchisees to identify opportunities for expansion and implement plans to achieve these goals.
  • Work closely with the operations team to ensure seamless delivery of services to franchisees.

Operational Support:

  • Provide operational support and guidance to franchisees, addressing any challenges or issues that arise.
  • Continuously evaluate and improve the effectiveness of our support programs to ensure optimal results for our franchisees.

Communication & Relationship Building:

  • Foster strong relationships with franchisees, building trust and credibility through open and transparent communication.
  • Act as a primary point of contact for franchisees, responding promptly to their inquiries and concerns.

Performance Monitoring & Reporting:

  • Regularly review and analyze franchise performance data, identifying areas for improvement and opportunities for growth.
  • Present findings and recommendations to senior management, highlighting key insights and actionable advice.

Skills & Qualifications:

  • Proven track record of achieving sales targets and driving business growth.
  • Strong knowledge of restaurant operations and business metrics.
  • Exceptional communication, leadership, and interpersonal skills.
  • Ability to travel frequently to franchise locations as required.

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