Franchise Hotel

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.

As the Income Auditor, you will provide daily audit control over the revenue, accounts receivable, food and beverage accounting and general accounting functions of the hotel to ensure accuracy and adherence to all policies and regulations.

• Assure the accuracy of daily management reports by inspecting all backup for proper documentation; balance and verify figures against individual department reports.
• Complete daily revenue balancing and audit of hotel revenue in any or all of the following major areas: rooms revenue, F&B revenue, meetings & events revenue, other revenues, and miscellaneous charges and adjustments. Balance credit card transmissions as needed. Prepare audit-related reports or documentation. Review report information with manager or controller as needed and notify management immediately of any discrepancies or issues. Investigate overages or shortages as needed, according to hotel policies and established standards.
• Prepare daily/monthly reports when needed; verify all occupied rooms and investigate any discrepancies.
• Check all vouchers issued for proper explanations and approvals.
• Check and balance all food and beverage cash registers and note all discrepancies. Check menu pricing as needed or requested.
• May monitor monthly aging of accounts, perform credit chargeback and inquiry research, handle travel agent commission research, make phone calls to collect accounts excessively overdue, prepare statements, collection letters and coordinate payment for delinquent accounts as needed.
• May perform additional accounting duties such as processing credit approvals/denials, conducting inventory of safe deposit boxes, accounting/clerical duties, counting house bank with General Cashier and reconciling other in-house accounts, checking foreign currency rates on receipts and verifying loss or gain on foreign exchange, or preparing special projects as assigned.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Front Office, Reservations, F&B, Sales and Accounting, for the purpose of obtaining information regarding accounts and reconciling revenue figures from each area.
• Participate in the inventory process and assist with hotel financial/accounting staff with inventories.
• May assist with other duties as needed or requested.

• Candidate must have proficiency in English, have excellent communication skills, the ability to work well with others.
• Advanced knowledge of Microsoft Office.
• Opera System knowledge preferred.
• Uses initiative, self-motivated, confident and has a professional telephone manner.
• Ability to cope under pressure, manage unpredictable workloads and handle sensitive enquiries.
• Bachelor's degree will be an advantage.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Carrying or lifting items weighing up to 25 pounds.
• Standing up and moving about the front office or other designated areas.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.