Retail Store Leader

20 hours ago

Kuwait City, Al Asimah PrecisionHire Solutions Full time

**About Us**

As a leader in luxury retail in the Middle East, PrecisionHire Solutions has established a strong presence through its retail division, delivering exceptional experiences for customers. Our portfolio comprises some of the world's best luxury brands in the fashion, jewelry, home, and department store categories. In addition to our position in luxury retail, we have also expanded into lifestyle retail, representing leading brands in the Beauty, Home, Fashion, and Hospitality sectors.

Our brands include Bloomingdales, Harvey Nichols, and Armani, among others.

**The Role**

We are seeking an experienced Retail Store Leader who can effectively manage and develop their team to achieve high levels of revenue while maintaining brand image, operational compliance, and customer satisfaction.

**Key Responsibilities**

• Establish and maintain effective professional relationships with key business partners

• Understand customer profiles and provide feedback on marketing, buying, and planning to relevant parties

• Ensure visual merchandising standards are maintained within brand guidelines

• Implement company expectations of standards, maintenance, and cleanliness

• Monitor sales per square foot to ensure maximum productivity within brand and store specifications

• Stay up-to-date with market trends and competitor activity, providing feedback and recommendations to the company

• Drive sales, monitor performance, and identify commercial opportunities, making recommendations to meet and exceed sales targets

• Cultivate a culture of excellent customer service, leading by example

• Resolve customer complaints effectively and promptly

• Minimise stock loss through the management, implementation, and adherence of ATG policies and procedures

• Analyse stock management information to ensure sales opportunities are maximised

• Provide and analyse reports to gain understanding of current performance trends, identify commercial opportunities, and ensure buying/planning are aware of stock-related feedback

• Recommend, manage, and/or support sales promotions and brand activities through effective planning and preparation to meet expectations

• Ensure all company policies and procedures are implemented and adhered to

• Prepare and implement stock takes in-store in liaison with the Operations team

• Ensure company Health & Safety standards are adhered to at all times

**Leadership and Team Management**

• Provide leadership and direction to team members towards the achievement of goals and objectives

• Coach and motivate team members to enhance performance and produce quality work, ensuring they are continuously developed for higher-level roles

**Requirements**

• Graduate in any discipline

• 3-5 years' experience of successfully running a profitable retail store

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