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Senior Retail Business Manager

1 month ago

Kuwait City, Al Asimah D & H International Company W.L.L. Full time
About the Role

We are seeking a highly skilled Senior Retail Business Manager to join our team at D&H International Company W.L.L. This is an exciting opportunity for a motivated and results-driven individual to take on a leadership role in driving sales growth, improving customer satisfaction, and enhancing overall business performance.

Key Responsibilities:

  • To assist the Store Manager in developing and implementing strategic plans to achieve monthly sales targets
  • To work closely with the Store Manager to monitor sales trends, customer service standards, and merchandise presentation
  • To develop a deep understanding of our product range to maximize its selling potential
  • To maintain effective communication with Headquarters and inform them of any significant issues affecting store operations or sales
  • To perform administrative tasks related to personnel, maintenance, cash handling, and other essential duties
  • To ensure compliance with cash handling procedures and adherence to merchandising standards
  • To familiarize yourself with the store's initial order and participate in end-of-season stock takings
  • To use the Development Interview to enhance delegation and development skills
  • To train team members to improve their competencies and results
  • To intensively train and develop staff to learn about various positions within the store
  • To delegate tasks to team members, enrich their work, and provide motivation
  • To promote versatility and identify the potential of team members for other roles and promotions
  • To understand the importance of merchandising in sales and grasp fundamental concepts behind decision-making
  • To maintain a well-merchandised section that is attractive to customers, clean, and offers a good selection

Requirements:

  • Florent English - Very Good Arabic - Fluent / Excellent
  • A valid driver's license
  • Leadership and Teambuilding skills
  • Ability to delegate and develop
  • Business management and control of indicators
  • Orientation towards Personal Selling
  • Merchandising orientation
  • Customer Service and Image knowledge
  • Product knowledge, management, and distribution
  • Energy, speed, self-control, enthusiasm, and commitment
  • Standard of Customer Service and Customer Service Policy
  • Maintenance standards and Pathfinder usage
  • Intranet usage
  • Local Legislation and internal regulations
  • Human Resources and people management

About Us

D&H International Company W.L.L. is a multinational retail operation that encompasses fashion, textiles, cafes, and restaurants across the globe. We are among the leaders in women's exclusive contemporary wear and accessories retail fashion. Our mission is to bring high-quality designer clothes to the high street while delivering unique designs and superior products. Our stores aim to create an inviting shopping environment that complements our clothing ranges.