Hiring for Professional Role in Hospital Operations
23 hours ago
Hospital admissions officers play a vital role in ensuring smooth patient experiences. At Internationalhospital Kw, we are seeking highly skilled professionals to join our team as Admission Officers.
Key Responsibilities:
• Provide exceptional customer service to patients and their families, responding promptly to inquiries and concerns.
• Collaborate with the hospital's multi-disciplinary team to coordinate patient appointments, procedures, and stays.
• Verify patient identification documents, including Civil IDs and insurance cards, to ensure accurate data entry.
• Request necessary documentation from patients, such as marriage certificates and nationality IDs, for specific cases.
• Update patient records with accurate information, including contact numbers and civil IDs.
• Process billing for cash patients, obtain signatures, and provide copies of invoices.
• Check approval conditions before admission, explain package details, and inform patients about rejected codes or items.
• Collect down payments for rejected items, prostheses, or services before admission.
• Ensure all admission documents are signed by patients and provide copies of invoices for both cash and insurance patients.
• Maintain confidentiality at all times, avoiding sensitive conversations in common areas.
• Keep the admission office clean and organized, adhering to hospital standards.
• Submit all insurance claims on a daily basis.
Requirements:
• High university degree or equivalent experience.
• Two years of work experience in a similar position in a hospital setting.
• Proficiency in Arabic and English, with high communication skills (written and verbal).
• Computer literacy and proficiency in standard office equipment.
• Excellent phone etiquette and availability to work shifts.
• Ability to handle blacklisted patients under supervision.
Benefits:
Internationalhospital Kw offers a competitive salary, opportunities for growth and development, and a supportive work environment that prioritizes patient satisfaction and staff well-being.
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