Hiring for Professional Role in Hospital Operations

23 hours ago


Kuwait City, Al Asimah Internationalhospital Kw Full time
Job Overview:
Hospital admissions officers play a vital role in ensuring smooth patient experiences. At Internationalhospital Kw, we are seeking highly skilled professionals to join our team as Admission Officers.

Key Responsibilities:
Provide exceptional customer service to patients and their families, responding promptly to inquiries and concerns.
Collaborate with the hospital's multi-disciplinary team to coordinate patient appointments, procedures, and stays.
Verify patient identification documents, including Civil IDs and insurance cards, to ensure accurate data entry.
Request necessary documentation from patients, such as marriage certificates and nationality IDs, for specific cases.
Update patient records with accurate information, including contact numbers and civil IDs.
Process billing for cash patients, obtain signatures, and provide copies of invoices.
Check approval conditions before admission, explain package details, and inform patients about rejected codes or items.
Collect down payments for rejected items, prostheses, or services before admission.
Ensure all admission documents are signed by patients and provide copies of invoices for both cash and insurance patients.
Maintain confidentiality at all times, avoiding sensitive conversations in common areas.
Keep the admission office clean and organized, adhering to hospital standards.
Submit all insurance claims on a daily basis.

Requirements:
High university degree or equivalent experience.
Two years of work experience in a similar position in a hospital setting.
Proficiency in Arabic and English, with high communication skills (written and verbal).
Computer literacy and proficiency in standard office equipment.
Excellent phone etiquette and availability to work shifts.
Ability to handle blacklisted patients under supervision.

Benefits:
Internationalhospital Kw offers a competitive salary, opportunities for growth and development, and a supportive work environment that prioritizes patient satisfaction and staff well-being.

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