Hospitality Operations Manager
3 days ago
At Internationalhospital Kw, we strive to provide exceptional patient experiences through our dedicated teams.
Job Description:Key Responsibilities- Lead the day-to-day operations of hospital departments ensuring facilities are properly maintained and innovative service culture is optimized for patients.
- Consistently inspect and enforce adherence to hospital Standards of Excellence, Quality assurance & cost control measures.
- Schedule work, delegate assignments, ensure clear communication, and supervise staff to meet high guest satisfaction levels.
- Manage inventory needs, monitor stock levels, control consumption of supplies, and maintain event venues with all necessary equipment.
- Identify issues jeopardizing basic hospitality standards, recommend actions to address them effectively, and oversee contracted staff activities.
- Study market practices, introduce new services, establish operational goals, prioritize well, project needs, and implement plans to lead a highly performing unit/department.
- Bachelor's degree or MBA in Hospitality management.
- At least 5 years' experience directly related to the duties and responsibilities specified.
- Fluent in conversational and written English, Arabic optional.
- Customer-forward, tolerant of ambiguity, good communicator, team builder, employee developer, problem-solver, and decision-maker.
- Knowledge of organizational practices, accreditation standards, Kuwait culture, technical knowledge, and customer service principles.
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Hospitality Operations Manager
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Kuwait City, Al Asimah Internationalhospital Kw Full timeInternational Hospital Kw seeks a highly skilled Hospitality Operations Manager to join our team. As a key member of our administration department, you will be responsible for overseeing the day-to-day operations of our reporting departments, ensuring that facilities are properly maintained and patient/guest experience is optimized.The ideal candidate will...
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