Hospitality Operations Director Position
9 hours ago
We are seeking a skilled Hospitality Operations Director to lead our team at Caesars Recruit BLVD. As a seasoned General Manager, you will be responsible for overseeing the daily operations of our hospitality services, ensuring that our guests receive exceptional service and experiences.
About This RoleThis is an exciting opportunity for an experienced leader to join our team and contribute to the success of our business. The successful candidate will have a proven track record in operations management, with experience in managing restaurants, hotel chains, QSR, F&B, and hospitality groups. A diploma or graduation in hospitality or hotel management would be highly desirable.
Key Responsibilities:
- Execute processes to ensure safety and sanitation standards are met, maintaining a clean and healthy environment for our guests and staff.
- Manage inside and outside cleanliness standards, ensuring our facilities always look their best.
- Develop and implement effective strategies to handle guest concerns, utilizing LEADS principles to resolve issues promptly and professionally.
- Respond to all guest feedback, addressing opportunities for improvement and implementing action plans to enhance our services.
- Oversee staffing levels to meet service with speed goals, ensuring our teams are equipped to deliver exceptional customer experiences.
Benefits of this Role:
This role offers a unique opportunity for an experienced hospitality professional to take on new challenges, develop their skills, and contribute to the success of our business. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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