Front Office Manager

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

Leadership Role in Front Office Operations

The ideal candidate for this position will have strong leadership skills, excellent communication abilities, and a customer-centric approach. In this role, you will be responsible for managing the front office operations, ensuring seamless delivery of services to our guests.

About the Job

This is an exciting opportunity for a motivated individual to take on a leadership role in our front office team. You will be responsible for overseeing daily operations, supervising staff, and maintaining high standards of customer service.

Responsibilities

  • Develop a comprehensive understanding of hotel operations, including departmental functions, physical layouts, and key personnel roles.
  • Assist in conducting training programs for front office staff.
  • Direct and supervise front office operations, ensuring efficient service delivery.
  • Manage credit problems and resolve customer complaints in a timely manner.
  • Supervise and support front office staff, promoting teamwork and collaboration.
  • Evaluate departmental performance, identify areas for improvement, and implement corrective actions.
  • Perform other duties as directed by the front office management.

Requirements

To succeed in this role, you will need:

  • A strong understanding of hospitality operations and customer service principles.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Fluency in English language.

Benefits

In return for your hard work and dedication, we offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.

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