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Front Office Receptionist
1 month ago
Join Our Award-Winning Hospitality Team
Are you passionate about guest service and creating unforgettable first impressions? We're looking for a dynamic and courteous Front Office Receptionist to be the face of our hotel and deliver exceptional service from check-in to check-out.
- Welcome guests warmly and ensure a smooth and professional check-in/check-out process.
- Handle reservations, room assignments, and guest requests efficiently using Opera PMS.
- Provide accurate information about hotel services, facilities, and local attractions.
- Manage phone calls, emails, and guest concerns with a positive and helpful attitude.
- Coordinate with other departments to meet guest needs and exceed expectations.
- Ensure all front office procedures follow hotel standards and brand guidelines.
- Prior experience in a 5-star hotel front office or guest relations role is essential.
- Proficiency in Opera PMS is mandatory.
- Excellent communication and interpersonal skills.
- Arabic language proficiency is a strong advantage.
- English fluency is required; additional languages are a plus.
- Well-groomed appearance and a friendly, service-oriented attitude.
- Ability to work in shifts, including weekends and holidays.
- A chance to be part of an international, prestigious brand IHG Hotels & Resorts.
- Competitive salary, accommodation, and meals provided.
- Opportunities for career growth, training, and development.
- A supportive and inclusive work environment where you truly belong.
Company Industry:
- Hotels
- Hospitality
Department / Functional Area:
- Administration