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Hotel Front Desk Manager
3 weeks ago
Job Summary
We are seeking a seasoned Front Desk Manager to lead our front office team and deliver exceptional guest experiences. As a key member of our hotel family, you will be responsible for managing the registration process, ensuring seamless transitions, and providing warm welcomes to our guests.
The ideal candidate will possess excellent communication skills, strong leadership abilities, and a passion for delivering memorable experiences. If you are a motivated and results-driven professional with a keen eye for detail, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Manage and coach the front office team to deliver exceptional guest experiences
- Engage with guests to build personal relationships and resolve any issues that may arise
- Conduct regular front office inspections to ensure high standards are maintained
- Develop and implement strategies to drive revenue growth and improve operational efficiency
- Train team members and provide guidance during emergency situations
Requirements
To be successful in this role, you will need:
- Bachelor's degree or higher education qualification in Hotel Management or Business Administration
- At least 3 years of experience in Front Office/Guest Service management, including experience leading teams
- Fluency in English is essential; other languages are desirable
Benefits
We offer a competitive salary and a range of benefits designed to support your well-being and career development. Our inclusive culture values diversity and encourages colleagues to bring their whole selves to work. We are an equal opportunities employer and welcome applications from candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Our Benefits Include:
- A competitive salary package
- A comprehensive health insurance plan
- A retirement savings plan
- Ongoing training and development opportunities
Join Our Team