Sales Growth Specialist
1 day ago
Company Overview
Deliveroo is a technology-driven company that connects consumers, restaurants, shops and riders. Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door.
We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
Key Responsibilities
- Partner Management: Serve as the primary point of contact for retail partners, managing day-to-day interactions and ensuring their satisfaction with Deliveroo's services.
- Account Growth: Develop and implement strategies to increase sales and order volume for retail partners, identifying opportunities for upselling and cross-selling.
- Operational Excellence: Ensure efficient and effective operational processes for retail partners, addressing any logistical challenges and optimising operations.
- Performance Analysis: Monitor and analyse partner performance metrics, providing insights and recommendations for improvement.
- Onboarding: Oversee the onboarding process for new retail partners, ensuring a smooth integration into the Deliveroo platform.
- Promotional Activities: Collaborate with partners and internal marketing teams to plan and execute promotional campaigns.
- Issue Resolution: Address and resolve any issues or concerns raised by partners in a timely and effective manner.
Requirements
- Bachelor's degree in Business, Marketing, or a related field.
- 3+ years of experience in account management, preferably in the retail or e-commerce industry.
- Strong analytical skills and the ability to interpret data to drive business decisions.
- Excellent communication and interpersonal skills.
- Proven track record of achieving sales targets and driving business growth.
- Strong operational acumen with the ability to optimise processes and resolve logistical challenges.
- Commercially driven and results-oriented mindset.
- Ability to work independently and manage multiple tasks simultaneously.
Why Work at Deliveroo
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know.
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